Ratings based on 644 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
My room was with wet towels and dirty linen
But ask to please change everything and it was great
Ladies in the desk not as nice as I would like
Comment from Hotel Management
7 Jun 2024 by Canopy By Hilton Dallas Uptown, Hotel Management
We're sorry to hear about your experience. Please know that guest satisfaction is our top priority, and we take all feedback seriously. We'll address your concerns with our team to ensure that improvements are made. Thank you for bringing this to our attention.
by A verified traveler
Posted 31 May 2024
all in all just a fantastic stay, thank you
Comment from Hotel Management
31 May 2024 by Canopy By Hilton Dallas Uptown, Hotel Management
Thank you for taking the time to share your feedback. We're glad you enjoyed your stay with us at Canopy by Hilton Dallas Uptown. We hope to have the pleasure of hosting you again in the future.
by A verified traveler
Posted 30 May 2024
Great
Comment from Hotel Management
30 May 2024 by Canopy By Hilton Dallas Uptown, Hotel Management
Thank you for taking the time to share your feedback. We're glad you enjoyed your stay with us at Canopy by Hilton Dallas Uptown. We hope to have the pleasure of hosting you again in the future.
by A verified traveler
Posted 30 May 2024
Great location and well appointed rooms. Also loved the rooftop bar
Comment from Hotel Management
30 May 2024 by Canopy By Hilton Dallas Uptown, Hotel Management
Thank you for taking the time to share your feedback. We're glad you enjoyed your stay with us at Canopy by Hilton Dallas Uptown. We hope to have the pleasure of hosting you again in the future.
by A verified traveler
Posted 27 May 2024
GREAT STAFF, LOVED THE ROOF TOP BAR.
Comment from Hotel Management
28 May 2024 by Canopy By Hilton Dallas Uptown, Hotel Management
Thank you for taking the time to share your feedback. We're glad you enjoyed your stay with us at Canopy by Hilton Dallas Uptown. We hope to have the pleasure of hosting you again in the future.
by A verified traveler
Posted 26 May 2024
The valet attendant, Stacey, is truly the face of this property! He welcomed us upon arrival and provided extra friendly service each time we requested our vehicle and each time we passed him when entering/exiting the property. I hope they pay him well because he made the difference in our stay! The property is very nice and a convenient location to shopping and eating establishments.
Comment from Hotel Management
28 May 2024 by Canopy By Hilton Dallas Uptown, Hotel Management
Thank you for your glowing review! We're thrilled to hear that you loved your stay at Canopy by Hilton Dallas Uptown. Providing comfortable accommodations and exceptional service is what we strive for, and we're delighted to have met your expectations. We look forward to welcoming you back for another fantastic experience!
by A verified traveler from Dallas
Posted 13 May 2024
Comment from Hotel Management
4 Jun 2024 by Canopy By Hilton Dallas Uptown, Hotel Management
We're sorry to hear about your experience. Please know that guest satisfaction is our top priority, and we take all feedback seriously. We'll address your concerns with our team to ensure that improvements are made. Thank you for bringing this to our attention.
by A verified traveler
Posted 13 May 2024
Valet employee Stacey was the best ever. He represents the hotel very well.
Comment from Hotel Management
14 May 2024 by Canopy By Hilton Dallas Uptown, Hotel Management
Thank you for sharing your wonderful experience at Canopy by Hilton Dallas Uptown. We're thrilled to hear that our team made such a great impression on you! We hope that you'll choose us again!
by A verified traveler from New Auburn
Posted 12 May 2024
Great location
Comment from Hotel Management
13 May 2024 by Canopy By Hilton Dallas Uptown, Hotel Management
Jonathan! Thanks so much for taking the time to leave a review on your Canopy experience! We're so excited to hear that the location was a standout. We hope to see you again soon!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
30 May 2024 by Canopy By Hilton Dallas Uptown, Hotel Management
Thank you for taking the time to share your feedback. We're glad you enjoyed your stay with us at Canopy by Hilton Dallas Uptown. We hope to have the pleasure of hosting you again in the future.
