Ratings based on 513 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Always a great stay. Very convenient location, friendly staff and reasonable pricing.
Comment from Hotel Management
15 Jun 2024 by Customer Service, Hotel Management
Aisha, thank you for your kind words! Canopy by Hilton Dallas Frisco Station is delighted to hear you enjoyed the convenient location, friendly team members, and reasonable pricing. We're looking forward to welcoming you back for another excellent stay.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Customer Service, Hotel Management
Marisa, thank you for your excellent rating! The team at Canopy by Hilton Dallas Frisco Station is delighted to know you had a wonderful experience. We're looking forward to welcoming you back soon!
by A verified traveler from orange
Posted 8 Jun 2024
Lov it
Comment from Hotel Management
9 Jun 2024 by Customer Service, Hotel Management
Patrick, the team at Canopy by Hilton Dallas Frisco Station is thrilled to hear you had such a wonderful experience. We look forward to welcoming you back!
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Customer Service, Hotel Management
Machell, thank you for your rating. Canopy by Hilton Dallas Frisco Station is glad you had a positive experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Customer Service, Hotel Management
Thank you for sharing, Karen.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.
by A verified traveler from Austin
Posted 6 Jun 2024
Convenient place if you want to be near the Star.
Comment from Hotel Management
6 Jun 2024 by Customer Service, Hotel Management
Seth,Thank you for staying at Canopy by Hilton Dallas Frisco Station. We're delighted to hear you found our location convenient for visiting the Star. We hope to welcome you back soon for another enjoyable stay.
by A verified traveler from Riggins
Posted 1 Jun 2024
Nice location
Comment from Hotel Management
1 Jun 2024 by Customer Service, Hotel Management
Darwin, Canopy by Hilton Dallas Frisco Station is thrilled to hear you enjoyed the location. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 30 May 2024
Beautiful brand new property (2023). Nice cafe and bar downstairs. All customary amenities are there. Two issues that should be easily addressed. 1) shower water pressure is terrible 2) although the thermostat seems adjustable, it doesn’t appear to do anything. My room was cool enough at night, but the temp was set at 64F.
I will stay here again even because the price is right with a very good overall experience.
Comment from Hotel Management
31 May 2024 by Customer Service, Hotel Management
James,Thank you for your positive feedback regarding your stay at Canopy by Hilton Dallas Frisco Station. It is wonderful to know you enjoyed the overall experience, including the cafe and bar. Your comments about the shower pressure and thermostat are appreciated and will be passed along to our team. We're delighted to hear you found value in your stay and look forward to welcoming you back soon.
by A verified traveler
Posted 20 May 2024
Everyone was extremely friendly and always smiling. Balcony was awesome
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Michael,Thank you for your wonderful feedback! The team at Canopy by Hilton Dallas Frisco Station is thrilled to hear you enjoyed the friendly service and the balcony. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 18 May 2024
Great
Comment from Hotel Management
19 May 2024 by Customer Service, Hotel Management
Thank you for the great rating, Sonia!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Canopy by Hilton Dallas Frisco Station! We hope you plan on staying with us again soon!We're looking forward to your next visit!
