Ratings based on 534 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
I agree with other reviewers this hotel needs to be updated. Seemed clean enough, but a bit run down compared to other Best Westerns I've stayed in. Fridge was barely cool so I put a bucket of ice in it to keep my food cold. Everything else ok; staff was friendly.
by A verified traveler
Posted 30 Apr 2024
It was clean, quiet, and staff was very nice.
Comment from Hotel Management
30 Apr 2024 by Tori Gouveia, Hotel Management
Thank you for your review and stay with us! Have a wonderful day!
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Nice stay
Comment from Hotel Management
30 Apr 2024 by Tori Gouveia, Hotel Management
Thank you for your review and stay with us! Have a wonderful day!
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 23 Apr 2024
There were no washcloths in the bathroom, the body wash was nearly empty (or maybe just didn't work well?), and single ply toilet paper is like sandpaper.
Comment from Hotel Management
25 Apr 2024 by Tori Gouveia, Hotel Management
I am so sorry we did not meet your expectations, I hope we can give you a better experience in the future. Have a great day!
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Tori Gouveia, Hotel Management
Thanks for staying with us! Have a great day!
by A verified traveler
Posted 8 Apr 2024
The Hotel was nice. And the room was clean. The Breakfast in the morning is good. The only thing that we notice was the bathroom sink dud not drain well. But everything else was fine. Thanks Dean & Gale Riley.
Comment from Hotel Management
17 Apr 2024 by Tori Gouveia, Hotel Management
Thank you for your stay at our property! Have a great day!
by A verified traveler from York
Posted 8 Apr 2024
There was a burst pipe when I checked in which they failed to mention until after the check in process was so there was no water for a couple of hours.
Comment from Hotel Management
17 Apr 2024 by Tori Gouveia, Hotel Management
So sorry we didn't meet your expectations, we will use this as a training moment to implement in the future. Have a great day!
by A verified traveler
Posted 6 Apr 2024
The vanity sink was leaking and kept my wife up all night. There was no soap in the shower and only two towels
Comment from Hotel Management
17 Apr 2024 by Tori Gouveia, Hotel Management
So sorry we didn't meet your expectations, we will use this as a training moment to implement in the future. Have a great day!
