Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
The location of the hotel is in one of my favorite parts of Texas. Close enough to the big city things but far enough to have a peaceful mini getaway.
Comment from Hotel Management
7 May 2024 by Customer Service, Hotel Management
Alberto, it's wonderful to hear that the Aloft Frisco's location contributed to an enjoyable getaway. Our aim is to provide a peaceful haven while still being conveniently located close to city amenities. We're thrilled this was your experience and can't wait to welcome you back again soon.
by A verified traveler
Posted 28 Apr 2024
Easy checking in checking out. Room super clean! A convenient location.
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Lauren, it's wonderful to hear that you found Aloft Frisco's check-in and check-out processes smooth, and appreciated our meticulously clean rooms and accessible location. We always strive to provide a top-notch experience. We hope to welcome you back soon for another fantastic stay.
by A verified traveler
Posted 28 Apr 2024
Excellent service. Very clean
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Ramon, we're thrilled to hear you enjoyed the impeccable service and cleanliness at Aloft Frisco. It's wonderful to know our team members were able to contribute to a memorable stay for you. Thanks for the high praise, and we sincerely hope to welcome you back for another excellent experience.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Customer Service, Hotel Management
Thank you for the feedback, Lemar.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.
by A verified traveler
Posted 13 Apr 2024
Everything was great.
Comment from Hotel Management
14 Apr 2024 by Customer Service, Hotel Management
Ronald, it's wonderful to hear that everything was exceptional during your stay at Aloft Frisco. We strive to deliver a positive experience to all our guests and we are elated that we succeeded in meeting your expectations. We look forward to hosting you again soon.
by A verified traveler
Posted 9 Apr 2024
The staff provided excellent customer service and were attentive to our needs
Comment from Hotel Management
10 Apr 2024 by Customer Service, Hotel Management
Mary, it's splendid to hear that you experienced top-notch service from our team members at Aloft Frisco. They'll be delighted to know they meet your needs exceptionally. We eagerly anticipate your return for another excellent stay.
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Customer Service, Hotel Management
Justin, thank you for choosing Aloft Frisco and sharing your rating. We're delighted to know that your stay met expectations. Your satisfaction is our greatest reward. We hope to have you again with us in the future.
by A verified traveler
Posted 8 Apr 2024
definitely not as nice as the photos look.
Comment from Hotel Management
9 Apr 2024 by Customer Service, Hotel Management
Ratana, it's disappointing to hear your expectations were not fulfilled during your recent stay. We strive to present a genuine representation of our property in photos and regret if this was not your experience. We'll certainly take your feedback into account to ensure future guests' satisfaction. We hope you will consider giving us another chance to improve your impression.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Customer Service, Hotel Management
Brian, thank you for choosing Aloft Frisco and leaving a rating. We appreciate your feedback and we're glad that you had a satisfactory stay. We are constantly working on providing an even better experience for our guests and your rating helps us a great deal with that. We look forward to welcoming you back for an even better stay on your next visit.
by A verified traveler
Posted 5 Apr 2024
Clean, great staff
Comment from Hotel Management
5 Apr 2024 by Customer Service, Hotel Management
Mary, we're thrilled to hear about your excellent experience at Aloft Frisco. It's heartening to know you enjoyed our well-maintained surroundings and found our team members exceptional. We truly appreciate your feedback and look forward to welcoming you back in the future.
