Ratings based on 93 Verified Reviews

3.8 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from vancouver

Posted 9 Oct 2019
good breakfast, quiet, new building, large room, clean
Comment from Hotel Management
19 Oct 2019 by July, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
5 out of 5
by A verified traveler from Salinas ca

Posted 27 Jul 2019
Great service and friendly staff. The room was very clean. Happy to stay there
Comment from Hotel Management
31 Jul 2019 by Doris yu, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
5 out of 5
by A verified traveler

Posted 15 Jun 2019
Comment from Hotel Management
19 Jun 2019 by Doris, Hotel Management
非常感谢您入住大连馨乐庭古耕服务公寓并对于公寓设施及服务给予高度的肯定和赞扬,这将激励我们的每一名员工再接再厉从而为住客提供更好的服务。期待您再次莅临馨乐庭从而让我们为您提供更好的居住体验。
5 out of 5
by A verified traveler

The best deal of all the hotels in Kaifaqu, Dalian

Posted 29 Apr 2019 on Hotels
The best deal of all the hotels in Kaifaqu, Dalian, China? A great location, walking distance to Five Colour City, AnSheng Mall, Suning movie theatre, iMall, Street Food Street, Hongmei with Korean restaurants, Wanda with an IMAX theatre, and a short taxi ride to Daheishan or Big Monk Mountain. All the good hotels in Dalian are clean but Citadines was remarkably clean. Also, it has windows that open, which is exceptional.
Comment from Hotel Management
16 May 2019 by Doris, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by A verified traveler from Singapore, sg

Posted 11 Mar 2019
Services satisfactory. Recognised by staff from previous stay. Good security and housekeeping standards satisfactory.
Comment from Hotel Management
18 Mar 2019 by Sophia, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
2 out of 5
by A verified traveler

Posted 4 Jan 2019
It was too cold inside room due to small air conditioner. We are tolerable to cold temp, but cold temp and thin bedding made us cold in that night. We used Ascott proroerties in Dalian and Beijing before, but we have never experienced such poor conditon like this before.
Comment from Hotel Management
10 Jan 2019 by Sophia, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
4 out of 5
by A verified traveler

Posted 5 Oct 2018 on Hotels
Comment from Hotel Management
12 Oct 2018 by Sophia, Hotel Management
ごCitadines利用いただきまして、真にありがどうございます。うちの設備に対してよい評価いただきまして、スタッフ一同感謝申し上げます。まだ、お越しを待ちしております
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

International visitor friendly

Posted 20 Aug 2017
Good location walking distance to main city area, street markets, shopping centre,banks, and great street food very cheap and high class restaurants. Hotel has gym, you can sit in lounge on third floor drink great coffee and free wifi, good international breakfast, great Japanese Resturant as well, conventaint store 50 meters from hotel. Always stay here other hotels don't offer these service for the price.
Comment from Hotel Management
28 Aug 2017 by Great from Sales, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sia

Nice hotel near Dalian Kai Fa Qu

Posted 22 May 2017
The hotel is located at convenience location and near to the bank street. Hotel room is clean and organised interiors. The breakfast buffet is nice.
Comment from Hotel Management
6 Jun 2017 by Great Liang, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Gugeng Dalian, we look forward to welcoming you again at any one of our serviced residences.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 21 May 2017
Great experience hotel staff was excellent. They helped with everything. I enjoyed staying there.
Comment from Hotel Management
7 Jun 2017 by Great Liang, Hotel Management
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Gugeng Dalian, we look forward to welcoming you again at any one of our serviced residences.