Ratings based on 17 Verified Reviews
4.7 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Washington, DC
Posted 10 Dec 2019
Staff at breakfast area are very friendly. The hotel adds a wooden platform on top of ceramic tiles to prevent slopping.
by A verified traveler
Posted 18 Aug 2019
Comment from Hotel Management
22 Aug 2019 by Han, Hotel Management
Dear friend , it’s my pleasure to serve you. I’m very happy to with you these days. welcome to back Dali again. have nice days.
by A verified traveler from Los Angeles
Posted 1 Aug 2019
They had specific breakfast options that you could between that could suit nearly everyone's taste. The beds were fairly soft and they actually had a shower stall that didn't leak into the bathroom. The staff was more than generous when I told them I was missing breakfast to climb the nearby mountain, giving me milk and bread.
Comment from Hotel Management
4 Aug 2019 by Charlie, Hotel Management
Dear friend， Thank you for your recognition of us. I'm so happy to with you these days. Welcome back to Dali again. Have nice days
by A verified traveler
Look no further !
Posted 15 Jul 2019 on HotelsWe had a wonderful time at Dali. Our stay at Dali YanYuan Mountain Retreat was fabulous from the minute we stepped into that classic wooden door. Warmest and friendliest greeting from the host Charlie and his staffs. Charlie recommended for us to rent a car for our one day trip. Mr Dung, our driver also our tour guide was fantastic, he was friendly and knowledgeable. Overall, a trip to be remembered.
Comment from Hotel Management
21 Jul 2019 by Charlie, Hotel Management
Dear madam
Thank you for your recognition of us.I'm so happy to with you these days.Welcome back to Dali again.Have nice days.
by A verified traveler from Bkk
Posted 20 Apr 2019
The best hotel ever! i reccommend you guys to stay. It’s quite clam and silent. The room is clean with a very good service.
Comment from Hotel Management
3 May 2019 by Charlie, Hotel Management
Dear friend , it’s my pleasure to serve you. I’m very happy to with you these days. welcome to back Dali again. have nice days.
by A verified traveler from San Jose, California, USA
Posted 30 Dec 2018
Excellent service! We were delighted to find that one of the receptionists, Catherine, spoke fluent English and we enjoyed talking to her. Both receptionists, 小常哥 and Catherine, were very hospitable and friendly. The room was clean and beautiful with many amenities. The hotel also offered a variety of delicious breakfast foods, snacks, and drinks.
Comment from Hotel Management
1 Jan 2019 by Catherine, Hotel Management
Thank you so much for your support. I'm very happy that you choose our hotel and I' m able to meet you guys:) We are very happy to see this reviwe! It's the best encouragment for us. Hope to see you again in DaLi！
by A verified traveler
Posted 15 Dec 2018
nice staffs, especially Catherine, warmly service to every guests
Comment from Hotel Management
28 Dec 2018 by W, Hotel Management
Thank you for your recognition. Welcome back next time.
by A verified traveler
A slice of heaven in Dali
Posted 9 Dec 2018 on HotelsAfter almost two weeks of traveling through Hong Kong, Chengdu and Kunming... I needed a break from cityscape and hordes of people. So we did a quick breather trip to Dali. From the moment we pulled up to Ancient City, Dali... I started breathing more easily (ironically enough, given the 6400’ altitude). And then we pulled into YanYuan Mountain retreat and all was right with the world. The hotel itself is absolutely beautiful. It’s a three story old-style architecture building with a wonderful courtyard in the center. There is a tea house theme. There are nooks everywhere and the place is covered with plants and trees. The courtyard is covered with a glass roof so you can take in the beautiful clouds and even Cang Mountain.
But the beauty is truly in the details and the service. They have a couple electric bikes to loan. When we came back at the end of the day, they had sweet soup ready for us. They offer a tea service anytime you wish. The stay included breakfast and it was a delightful assortment of noodles or rice porridge accompanied with fruit, eggs, corn, pickled wood ear and steamed bun. Their bed was comfy with some great sheets. The best sleep I had during my two weeks. Even their slippers were better than the average hotel slippers. Even their bottled water.
And the service!! Catherine took such incredible care of us. Also a young fellow who spoke my dialect. They took such great care of our family - 10 people old and young. I will definitely be back!!!
Comment from Hotel Management
10 Dec 2018 by W, Hotel Management
Thank you for your recognition. Welcome back next time.
by A verified traveler
The hotel I enjoy
Posted 24 Jul 2018 on HotelsIt is wonderful place to stay. The hotel is super friendly serving you and accommodation is pleasing. It is very clean and thoughtfully prepared, and it is romantic. The location is great, it is walk distance to ancient city. Weather always prefect for walking. The manager is very kind and make my stay comfortable. I definitely would come back for leisure and enjoyment.
Comment from Hotel Management
3 Aug 2018 by W, Hotel Management
Thank you for your recognition. Our inn is located in the ancient city of Dali by the stone village hidden xian xi, less than 100 meters away from the old city of Dali. We provide free breakfast for each guest, welcome tea, fruit plate and dessert. The guest rooms are equipped with air conditioning, humidifier, brand bathroom, comfortable bed products to ensure you can have a satisfactory check-in experience, providing each guest room with mosquito repellent bag, aromatherapy, disinfection and cleaning. Keep every room clean and clean. Welcome back next time.
by A verified traveler from Minnesota
Posted 24 Jul 2018
This was the best hotel that I have ever been to by far. Safe, clean, beautiful, with fantastic service. I would 1000% recommend it and hope to go back soon! The landlord and staff become friends very quickly; they picked us up from the airport and took care of us the entire time going far beyond what we paid for. Each evening, they made some special dish as a treat for all of the guests, and once when we were caught out in the rain, the landlord came and picked us up and then we were met at the hotel with warm blankets and ginger soup. I cannot recommend this place enough; it feels like a garden paradise in a perfect location; right between the mountains and the lake, and beside Dali Old Town. Breakfast every morning is the most fresh, delicious, and healthy food that I have ever had in China. I speak a little Chinese, but the guests who speak no Chinese got along very well. The landlord and some of the staff speak English. You will not regret a single moment here!!!
Comment from Hotel Management
4 Aug 2018 by W, Hotel Management
Thank you for your recognition. Our inn is located in the ancient city of Dali by the stone village hidden xian xi, less than 100 meters away from the old city of Dali. We provide free breakfast for each guest, welcome tea, fruit plate and dessert. The guest rooms are equipped with air conditioning, humidifier, brand bathroom, comfortable bed products to ensure you can have a satisfactory check-in experience, providing each guest room with mosquito repellent bag, aromatherapy, disinfection and cleaning. Keep every room clean and clean. Welcome back next time.
