Ratings based on 7 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Seattle
Posted 1 Feb 2018
Overall pleasant experience, especially the tour driver Mr. Wang. However, we were not pleased that the electricity went out on the second night, leaving us in total dark and cold with no air conditioning, etc. The staff were not well trained to apologize in this situation but just remained silent. The room is also a bit small for a family room.
Comment from Hotel Management
12 Feb 2018 by Tandy Zhang, Hotel Management
We're sorry about the power failure.We will listen to your Suggestions on staff training.Thank you very much for coming.
by Christophe
Fantastic value for money
Posted 25 Apr 2017 on HotelsA very comfortable, modern and clean hotel with great service throughout. Comes highly recommended for short or long stay and very near the old city.
by A verified traveler
Posted 25 Mar 2017 on Hotels
by A verified traveler
Posted 11 Jan 2017 on Hotels
It's a lovely hotel is return to any time. The staff were trying hard to help, but because they didn't speak any English it didn't always lead to the desired result. The rooms are lovely. At the beginning I was upgraded to a superior room with a lovely bathroom, but because it was cold, the AC wasn't able to heat it sufficiently I preferred the second room.
The place is quiet and convenient for exploring the ancient city.
Comment from Hotel Management
19 Jan 2017 by General Manager, Hotel Management
Thanks for your kind review,and we will make it perfect next time.
by A verified traveler from Tokyo, Japan
Good reasonable hotel
Posted 29 Mar 2018
Pros: Stylish courtyard.
Location: Nice near location to old town.
The hotel staff can speak English fluently and gave me good information.
Recommended
for Everyoneby A verified traveler
職員親切, 服務又好
Posted 2 Jan 2017職員都穿制服, 服務又好, 有向我們推介景點, 去蒼山, 真的很值得一去。我們走時, 又為我們把行理送到古城南門, 服務真的很好。
Comment from Hotel Management
19 Jan 2017 by Matty, Hotel Management
尊敬的顾客您好！非常感谢您对我们的支持，我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的，同时我们也很荣幸能为你提供最优质的服务。非常欢迎您无论商务出差或是旅行再次选择老故事！真诚期待您的再次光临！
by A verified traveler
편리하고 깨끗한 호텔
Posted 16 Nov 2016 on Hotels만족합니다.
