Ratings based on 31 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Amazing property.
Comment from Hotel Management
9 May 2024 by General Manager , Hotel Management
Dear Guest, We're delighted to hear that you found our property amazing! It's always rewarding for us to receive such positive feedback. We have worked hard to ensure our property stands out and your feedback lets us know we're on the right track. Your words provide us with the motivation to maintain our commitment to excellent service. If there are any other aspects you'd like to commend or areas we could improve on, please feel free to share. We always value our guests' opinions in striving to offer a better experience next time. Looking forward to welcoming you again soon!Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 31 Mar 2024
Only 5 start property in Dalhousie with amazing location, food, day activities, swimming pool
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Guest, We're delighted to hear that you thoroughly enjoyed your stay with us. Your kind words about our location, food, activities, and swimming pool truly brighten our day. We strive to make every guest experience memorable and it appears we were successful in your case. Your feedback reiterates the fact that our dedicated staff is providing the excellent service we aim for. Please keep our property in mind for your future visits to Dalhousie. Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 6 Mar 2024
by A verified traveler
Posted 1 Mar 2024
Overall a very good property to stay with family and friends. Staff is polite and always helpful. Quick service. Neat and clean Rooms. Overall a very good stay.
Comment from Hotel Management
11 Mar 2024 by General Manager, Hotel Management
Dear Guest, We're thrilled to hear that your stay with us met your expectations! Your kind remarks regarding our polite and helpful staff, quick service, and the cleanliness of our rooms are greatly appreciated. Our team works hard to ensure our guests feel comfortable and well-cared for, so it's rewarding to know we've succeeded with your experience. We look forward to welcoming you, your family, and friends back for another pleasant stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler from germantown
Posted 8 Feb 2024
Comment from Hotel Management
17 Feb 2024 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 2 Feb 2024
Beautiful view
Comment from Hotel Management
6 Feb 2024 by General Manager, Hotel Management
Dear Guest, We're pleased to read that you found the view from our location beautiful. It's one of the aspects we're most proud of and are delighted when it is appreciated by our visitors. We'd love to have you back anytime you wish to soak in the view and enjoy our services again.Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 31 Dec 2023 on Hotels
Comment from Hotel Management
3 Jan 2024 by General Manager, Hotel Management
Dear Guest, We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 15 Dec 2023
Location is bit far away
Comment from Hotel Management
18 Dec 2023 by General Manager, Hotel Management
Dear Guest,, We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.Warm Regards,Prakash MahatoGeneral Manager
by A verified traveler
Posted 14 Dec 2023
The hotel is newly built and you get great views from most of the rooms. The staff is incredible, and take great pleasure in looking after you - whether it’s dining, room service, or any other request.
Only downside is that the hotel is 5-6 KM out of the main city, and the road is very narrow and windy, so takes 15-20 minutes to get there from the main square.
by A verified traveler
Posted 11 Dec 2023
This place is a hidden gem. Given that it is part of ITC I was expecting a nice hotel but I did not expect a near 5 star worthy place with amazing views, gorgeous room and excellent restaurant. Only minor down side is that it is located 3kms outside the market area, but it is not too big of a deal if you have your own transportation. Will definitely be back here when I come back to Dalhousie
Comment from Hotel Management
14 Dec 2023 by General Manager, Hotel Management
Dear Guest,Greetings from Fortune Park Dalhousie.It was an absolute pleasure having to have had you stay with us.We are delighted to read your review and sincerely thank you for your feedback on your stay experience at the hotel.Your compliments on our service have been shared with the entire team and especially the kitchen team for whom it has been a tremendous source of inspiration. Your generous indication of our performance will encourage us to strive for enough higher standards of service.I thank you once again for your time and look forward to have more opportunities to be of service to you.Warm Regards,Prakash MahatoGeneral Manager
