Ratings based on 147 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Philip, Hotel Management
thank you
by A verified traveler
Posted 24 Mar 2024
The TV did not work at all. The water in the shower was terrible. My daughters had no hope at all of being able to wash their hair. There is a sticky tap washer on the hot water tap which meant that the hot water did not work for a few minutes are being turned on.
Comment from Hotel Management
25 Mar 2024 by Jane, Hotel Management
Oh Craig! We are quite devastated that you had problems when staying at our gorgeous little motel. I have to ask - did you contact reception about your problems? I suspect not. Firstly - the TV. The tvs work absolutely fine and are checked regularly BUT ...Guests tend to change the settings sometimes which is very frustrating for us, and means they do not work for the next user.The hot water? The gas systems are a fair way from some of the rooms (I don't know which room you were in) and can take a while to warm up. They too work absolutely fine. A call to reception on the in-house phone could have quickly sorted all your concerns. We are so glad you have alerted us now, but so very sad that it is (a) too late to fix them for you and (b) that you have given us such a dreadful review. It is very damaging to our business especially as we work so hard to offer the best possible stay for our guests, and I think you will find that the reviews reflect this. Our sincere apologies and best wishes. Jane
by A verified traveler
Posted 17 Jan 2024 on Hotels
Comment from Hotel Management
19 Jan 2024 by Jane, Hotel Management
What a great review Leonard. Thankyou so much for taking the time to review us and for being so positive. Much appreciated.
by A verified traveler
Posted 30 Dec 2023 on Wotif
A great stay but found the shower water pressure was extremely weak. Otherwise very good. Thank you
Comment from Hotel Management
2 Jan 2024 by Penny, Hotel Management
Hello Elaine. Thank you for taking the time to submit your review. Penny and Philip
by A verified traveler
Posted 20 Dec 2023 on Wotif
all good
Comment from Hotel Management
20 Dec 2023 by Penny, Hotel Management
Hi Catherine. Thanks for the 5 out of 5 and for taking the time to submit a review. See you next time! Penny and Philip
by A verified traveler
Posted 14 Dec 2023 on Wotif
Comment from Hotel Management
14 Dec 2023 by Penny, Hotel Management
Hi Cameron. Thank you for taking the time to submit a review. Penny and Philip
by A verified traveler
Posted 7 Dec 2023 on Hotels
Comment from Hotel Management
14 Dec 2023 by Penny, Hotel Management
Hi Allen. Thank you for taking the time to submit a review. Penny and Philip
by A verified traveler
Posted 3 Dec 2023 on Wotif
The only annoying thing was the early leavers who were very loud both mornings.
Comment from Hotel Management
6 Dec 2023 by Philip, Hotel Management
Unfortunately it doesn't matter how many times you ask some people to respect other if leaving early they do their own thing anyway.
by A verified traveler
Posted 26 Nov 2023
The couple that run the motel are obliging, nothing is to much trouble, and the breakfast is good and value for money. Would recommend if stayimg in Dalby
Comment from Hotel Management
6 Dec 2023 by Philip, Hotel Management
Thank you for your lovely review and we look forward to seeing you again the next time you are travelling around the Dalby area
by A verified traveler
Posted 14 Nov 2023 on Wotif
Very spacious,clean and tidy, Very well equipped. Maybe,a toaster would have been handy but understand they can cause issues with smoke alarms. Would definitely recommend and stay again.
Comment from Hotel Management
14 Nov 2023 by Philip and Penny, Hotel Management
Hi Joy. Thank you for taking the time to submit a review and we look forward to having you stay again next time you are in Dalby. Penny and Philip
