Ratings based on 31 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2023
Izz Getaway felt like an oasis. On arrival we were up graded to a beautiful suite with a private pool that accommodated two couples. The amenities in the bathroom were fantastic.The food at the restaurant is delicious. The staff were wonderful. I was sorry that we only stayed for one night. I would definitely stay here again.
by A verified traveler
Posted 10 Oct 2023
We stayed at Izz Getaway on our first night on arrival at Dalaman Airport. The hotel is located a 20 minute drive from the airport in the hills and was easy to find in the hire car. It is fairly remote, so if you are looking for somewhere with an area to explore or multiple food and drink options, then this probably isn't the place for you. That said, the property and surrounding areas are stunning and the rooms are very spacious and comfortable and the food and drink options at the hotel are excellent. We found the drink to be on the expensive side but the quality of everything was very good. We stayed in Deluxe Double Room, Mountain View and we found everything we needed in the room and it to be very comfortable. The rooms are located very close to the pool which is near the bar and restaurant which makes it a very good place to just relax and unwind. It is on a very quiet property and there are great gym and relaxation facilities on site so you will be guaranteed a relaxing break if you choose to stay here
by A verified traveler
Posted 9 Oct 2023
It’s a new property, very chic and clean. The best was the unexpected furry company - so many amazing cats everywhere. We had three kittens cuddle up with us every evening and morning. Definitely a highlight of our trip. Breakfast was good too.
by A verified traveler
Posted 29 Aug 2023
The hotel aesthetics are beautiful. New and designed nicely. The service needs work. From the moment we arrived there was no welcome. Immediately got a document to fill in. And taken to our room. A hotel welcome should be warm inviting. Our last night we made payments to a staff member. Our room had been charged twice for the same meal for two within the space of a few minutes which we had already paid the night before to the same staff. It was evident the kitchen made an error. Instead of using his own judgment, he made us wait so he can call the kitchen to double check we didn’t double eat the same meal within minutes. Then we closed the bill for our entire stay and he asked if we had taken anything from the mini bar and I confirmed no and he proceeded to tell us someone will check the minibar in the morn. A guy came to check, then another lady asked if we took anything from the minibar. It was so bizarre.
Our shower was extremely weak. We couldn’t have a hot shower on any of the five days. Staff looked at it twice and couldn’t fix it. They lack communication. Don’t inform to say it’s been looked at. You have to chase them for an answer. We had to ask three times for the spa details to be sent to us.
Staff need to be more friendly and warm to guests. No one ever comes around at the pool decks to see if anyone wants to place an order. The only welcoming person was owner and a female waitress.
Wouldn’t recommend if you want to be central. It 25 min taxi drive to Gocek.
by A verified traveler
Posted 23 Aug 2023
A very nice and tranquil boutique spa hotel.
Pet friendly but too many cats around the place, sitting on all guests couches and sunbeds.
Charge for Cappuccino in the breakfast is unsuitable and uncommon.
by A verified traveler
Posted 3 Aug 2023 on Hotels
Comment from Hotel Management
4 Aug 2023 by izzgetaway, Hotel Management
Dear Mej CM, thank you for choosing IZZ Getaway and thank you for taking a moment to share your experience. We are delighted to receive your positive scoring, as nothing can be more gratifying than the gentle appreciation coming from our guests. Your satisfaction and comfort are our first priority. We are looking forward to welcoming you again.
by A verified traveler
Posted 2 Aug 2023
Comment from Hotel Management
4 Aug 2023 by izzgetaway, Hotel Management
Dear Victoria, thank you for choosing IZZ Getaway and thank you for taking a moment to share your experience. We are delighted to receive your positive scoring, as nothing can be more gratifying than the gentle appreciation coming from our guests. Your satisfaction and comfort are our first priority. We are looking forward to welcoming you again.
by A verified traveler
Posted 19 Jul 2023 on Hotels
Comment from Hotel Management
4 Aug 2023 by izzgetaway, Hotel Management
Dear Panicos, thank you very much for choosing IZZ Getaway and your kind review. We are very happy to hear that everything was alright during your stay and that you appreciated all our services. We are looking forward to welcoming you in our house to provide you with the most refined hospitality experiences again at the IZZ Getaway.
by A verified traveler
Posted 26 Jun 2023 on Hotels
Comment from Hotel Management
12 Jul 2023 by Front Office, Hotel Management
Dear Denise, thank you for choosing IZZ Getaway and thank you for taking a moment to share your experience. We are delighted to receive your positive scoring, as nothing can be more gratifying than the gentle appreciation coming from our guests. Your satisfaction and comfort are our first priority. We are looking forward to welcoming you again.
by A verified traveler
Posted 12 Nov 2022
Staff was welcoming. Amazing restraunt. Lovely facilities, clean and in good condition. However, there was limited activities onsite and nearby.
Comment from Hotel Management
30 Dec 2022 by IZZ Getaway, Hotel Management
Dear Abdulaziz, thank you very much for choosing IZZ Getaway and your kind review. We are very happy to hear that everything was alright during your stay and that you appreciated all our services. We are looking forward to welcoming you in our house to provide you with the most refined hospitality experiences again at the IZZ Getaway.
