Ratings based on 208 Verified Reviews

3.9 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023
3 out of 5
by A verified traveler

Posted 11 Nov 2023
Facilities are dated. Breakfast is unimaginative and archaic.
5 out of 5
by A verified traveler

Posted 26 May 2023
A good business spot, safe and clean. Entertainment is nice. Need to ventilate more and better in depth room cleaning.
Comment from Hotel Management
31 May 2023 by Aby Myriam POUYE Service qualité , Hotel Management
Dear CarlosWe very much appreciate your comments regarding your stay at the ibis Dakar. It is always a pleasure to receive positive feedback. I will share your comments with our team.we take note of your comments about ventilation and give them our full attention.
5 out of 5
by A verified traveler

Posted 1 May 2023 on Hotels
Comment from Hotel Management
16 May 2023 by Aby Myriam POUYE Service qualité , Hotel Management
Bonjour IainNous vous remercions pour l'excellente note que nous nous avez attribuée. N'hésitez pas à revenir pour une nouvelle expérience à ibis Dakar. Cordialement
2 out of 5
by A verified traveler

Posted 6 Feb 2023
No
Comment from Hotel Management
2 Mar 2023 by Aby Myriam POUYE Service qualité, Hotel Management
Bonjour Nurudun Merci d'avoir pris le temps de nous laisser un petit mot suite à votre séjour à ibis Dakar. C'est avec une grande surprise que nous avons reçu cette note, nous sommes désolés que vous n'ayez pas apprécié l'expérience, n'hésitez pas à nous donner plus de détails sur votre expérience.Nous espérons avoir l'occasion de vous revoir,
4 out of 5
by A verified traveler

Posted 3 Feb 2023 on Hotels
Comment from Hotel Management
2 Mar 2023 by Aby Myriam POUYE Service qualité, Hotel Management
Bonjour Robert Merci pour l'excellente note que vous nous avez attribuée, nous espérons vous revoir pour une nouvelle expérience .Cordialement,
3 out of 5
by A verified traveler from Nairobi

Posted 2 Feb 2023
Cleanliness was subjective - the hallways and public spaces were clean but the room floor had a recent stains that could easily have been cleaned & daily bathroom cleaning was low standard
Comment from Hotel Management
2 Mar 2023 by Aby Myriam POUYE Service qualité , Hotel Management
Bonjour Robert Merci pour l'excellente note que vous nous avez attribuée, nous espérons vous revoir pour une nouvelle expérience .Cordialement,
3 out of 5
by A verified traveler from Nairobi

Posted 30 Jan 2023
Thoroughness of cleaning in the rooms was not great. There were stains on the floor that looked decent enough to have been removed and a constant unpleasant smell in the room. Whilst the public areas smelled fresh the room had a staleness.
4 out of 5
by A verified traveler

Posted 14 Jan 2023 on Hotels
The hotel is in a safe compound downtown on Le Plateau. The rooms are pretty standard but functional. Mine smelled noticeably like cigarette smoke despite the nonsmoking signs everywhere. I found the front desk staff to be pretty rude, refusing to help me call a taxi for the airport outright and ignoring my second question completely about leaving 30 minutes late. Ousman in particular was especially dismissive.
5 out of 5
by A verified traveler

Posted 7 Dec 2022
great room