Ratings based on 529 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
This was the second year in a row I stayed in the hotel for a golf clinic I teach at St Leos University. The lobby was under renovation and was pretty messed up with Construction, but the space was clean and orderly. The staff was welcoming every time I walked through the lobby. The room was recently renovated and comfortable and funcional. The bed was comfortable and the room was quiet. The only complaint is that I made my reservation through Expedia and there was no mention of ongoing repairs. I should have called Hilton Honors, but I was duly impressed when all my HH information was on the account including free Wifi. I would say your staff showed "Grace under fire". Well done.
Comment from Hotel Management
14 Jun 2024 by Manoj Kansara, Hotel Management
Hello Gordon, Thank you very much for your great review for us. We appreciate your appreciation. We are assuring you that we will make your future stays most pleasurable by making more efforts. Thank you again and see you again.
by A verified traveler
Posted 10 Jun 2024
Smelled like smoke bug in room.
Comment from Hotel Management
14 Jun 2024 by Manoj Kansara, Hotel Management
Hello Matt, Thank you for your review. We apologize for your feelings after staying with us. We will make sure that your future stays will be most pleasurable.Thank you
by A verified traveler
Posted 26 May 2024
Everything was good
by A verified traveler
Posted 19 May 2024
Everything
by A verified traveler
Posted 13 May 2024
The renovations are beautiful, I was place on a new renovated room and its was amazing. Everything look so elegance and clean. The staff was extremely friendly, and it was an amazing and relax experience.
by A verified traveler
Posted 12 May 2024
We was over charged 126.00. It has been taken care of I hope still not got my money returned
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 1 May 2024
great clean and updated hotel.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
20 Apr 2024 by Manoj Kansara, Hotel Management
Hello Gary, Thank you for your review. We apologize for you inconvenience during your recent stay with us. We are assuring you that we will make more efforts to make your future stays really pleasurable. Thank you again, See you again.
by A verified traveler
Posted 3 Apr 2024
Great service people
Comment from Hotel Management
20 Apr 2024 by Manoj Kansara, Hotel Management
Hello David, Thank you so much for making a wonderful review for us. Your words are providing us a positive energy to make extra efforts. We will make sure to have an excellent experience with us, every time you stay with us. Can't wait to see you again, Thank you again.
