Ratings based on 443 Verified Reviews

4.5 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Really lovely hotel located conveniently close to Ancient Town. Buffet breakfast was a feast! As it was our anniversary, they really went above and beyond and surprised us with a little anniversary cake and flower petals on our bed. Rooms were spacious and well maintained.
5 out of 5
by A verified traveler

Posted 4 Apr 2024
i will be back soon
4 out of 5
by A verified traveler

Posted 29 Mar 2024
I really did like this property! They were constantly on top of the cleaning, the rooms were very cozy and spacious, noise was minimal, location was fantastic. Breakfast was also top notch. The one bit of feedback i would provide (and did) to the property was that the odor of mildew/mold in the 2 rooms we had and the presence of black mold around the bathroom fan were problematic. I know Vietnam is so very humid and the buildings aren’t great for circulation but breathing in mold and mildew can be harmful, and the odor is really unpleasant. We tried to air it out but we couldn’t get a handle on it.
5 out of 5
by A verified traveler

Posted 20 Feb 2024
Perfectly located hotel close to town centre but very quiet.The room we stayed in was spacious and airy with excellent shower area. Staff very helpful and the hotel very clean. Would highly recommend it
4 out of 5
by A verified traveler

Posted 17 Feb 2024
This hotel is in a very good area. Because of Chinese New Year it was so busy. The staff were excellent and nothing was to much trouble. . We only had dinner once in hotel and we were disappointed. The breakfast was okay
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
5 out of 5
by A verified traveler from narwee

Posted 31 Dec 2023
The property is situated in a fantastic location. The rooms were very nice for the price. They did feel very humid and muggy and smelt like mildew at times. But no fault of hotel as Hoi Ann is rainy season now and it did not stop raining the entire 4 days we were there. The buffet breakfast provided daily as part of the room rate was fantastic. It has basically everything, even pho soup. Coffee was good too. The staff were amazing and always ready to assist. Would definitely recommend this hotel.
5 out of 5
by A verified traveler

Posted 23 Dec 2023
Nhân viên Lễ Tân rất chuyên nghiệp và luôn sốt sắng giúp đỡ khi có cần. Ăn sáng buffet rất phong phú và ngon miệng. Khách sạn có xe miễn phí chở ra bãi biển An Bàng. Chúng tôi phải đến phi trường vào sáng sớm, khách sạn đã chuẩn bị cho mỗi người 2 hộp ăn sáng rất đầy đủ và ngon miệng.
5 out of 5
by A verified traveler

Posted 28 Oct 2023
This is an absolutely gorgeous hotel in the heart of Hoi An. It is so pretty and a short walk from the centre. We got a free upgrade to a villa when we arrived and it was beautiful, immaculate and spacious. There is a shuttle bus to the beach, free bike hire and a convenient tour booking desk. There are 2 large pools at the hotel with sun beds. The staff can’t do enough for you and go above and beyond. I accidentally left a bag and my AirPods in the room after leaving for HCM and the hotel posted them to me for free which was a lifesaver! I would recommend this hotel and stay here again if I visited Hoi An again. Stay at this hotel!