Ratings based on 75 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2019 on Orbitz
We had a two bedroom, two bathroom apartment. The tub was huge. Got a little sick, needed a hot bath, hot water was not a steady stream; had to wait for water to heat up to fill the tub. The apartment was very spacious and overlooked the nightlife. The room is right next to the restaurant where they have a live band playing. It may be torturous to listen to until they stop. The AC worked well, but one room did not cool down at all. Staff was great, but tour company (to Hue) was not the best choice. The cultural information of Hue was good, just not the tour itself. Its a 10 minute ride to the beach and a 32 minute walk.
by A verified traveler
Posted 2 May 2019
A cute and lovely hotel for visiting Da Nang - especially if you prefer to be quieter near the river rather than in the Vegas-style beach setting. Very friendly and welcoming, and the decor in the rooms especially lovely. Much recommended.
Comment from Hotel Management
8 May 2019 by Thanks and best regards, Hotel Management
Dear Mr/ Mrs ,
Thank you so much for taking your time to write a review. We truly appreciate it! We are all delighted that you had a good time at our hotel. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much you enjoyed your stay with us. Once again, thank you so so much for your very kind words. That means a lot to us! We would be very happy to welcome you back in the near future! Warmest regards,
From Palmier Team
by A verified traveler
Posted 10 Feb 2019 on Hotels
The hotel has recently changed hands and they are trying very hard to get things right. We stayed for 1 night and found the staff really helpful, we were able to check in early which was useful. The location is fine as a taxi is not expensive, the river view was nice. The room was good although not large and the bath was lovely. Breakfast was fine although the western food choices were not the biggest. Still overall good value for money, would stay again.
Comment from Hotel Management
14 Feb 2019 by Thanks so much , Hotel Management
Dear Mr/ Mrs Michael ,
Thank you so much for taking your time to write a review. We truly appreciate it! We are all delighted that you had a good time at our hotel. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much you enjoyed your stay with us.
Once again, thank you so so much for your very kind words. That means a lot to us! We would be very happy to welcome you back in the near future! Warmest regards,
From Palmier Team with love <3
by A verified traveler
Amazing Hotel! Highly recommended
Posted 27 Jan 2019 on HotelsFantastic hotel! Comfortable clean beds.Would not hesitate to stay here again! Staff are super nice!!! Special thanks to Susan for being so welcoming & helping us with our onward journey!! 5* service :) would happily stay again
Comment from Hotel Management
1 Feb 2019 by review , Hotel Management
Dear Mr/ Mrs ,
Thank you so much for taking your time to write a review. We truly appreciate it! We are all delighted that you had a good time at our hotel. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much you enjoyed your stay with us.
Once again, thank you so so much for your very kind words. That means a lot to us! We would be very happy to welcome you back in the near future! Warmest regards,
From Palmier Team with love <3
by A verified traveler from Malaysia
Posted 24 Jan 2019
Good facilities, staff and environment. If there's a swimming pool it would add a lot more point from me. Will back to there next time.
Comment from Hotel Management
1 Feb 2019 by Thanks so much , Hotel Management
Dear Mr/Ms ,
Thank you for your stay with us and for sharing your experience with other travellers. We are so glad to know that our staffs made your stay pleasant! We truly appreciate your positive feedback and highest rating! It was our pleasure to serve you!
Once again, thank you so much for choosing Palmier Hotel! We wish you all the best! We certainly look forward to welcoming you back in the very near future :D Warmest regards,
From Palmier Team with love <3
Recommended
for Everyoneby A verified traveler from Hue, Vietnam
I like this hotel very much
Posted 23 Dec 2017
Pros: The staff. I really like the people who work here.
Location: Vinmart - a modern shopping center is within walking distance. It has theaters, ice skating, restaurants/cafes, supermarket, and other stores.
This was my second stay here and I always get warm, friendly service from the staff - especially Mr. Dat. I guess from the start, the staff here has made me feel like I'm at home. Anyway, rooms are nice enough with a modern kind of artsy theme to them - kind of a youthful feel about the place. Everything is clean and tidy here and my bed was very comfortable with new, fresh linen. This place is about a 10 minute walk to Vinmart which makes it very convenient for shopping and catching a movie. I live here in Vietnam and go to Danang quite often. I've stayed at many hotels in Danang and am glad I finally found this place. I see no reason to look for another hotel.
by Simon
Posted 17 Oct 2017 on Hotels
by myungken
enough value for money
Posted 2 Jul 2017 on Hotelsfriendly staffs. very supportive
Comment from Hotel Management
30 Jul 2017
Dear Mr(s) MyungKen,
Art Hotel Danang Team would love to show our deep thankfulness and gratefulness to you for spending time writing these kind words for us. We are very glad that you had a fantastic experience at our hotel and we really appreciate your comments about our services.
We all know that a brand for a company is like a reputation for a person. We build a reputation by making endless effort to do hard things well. If somebody asks: What is the thing makes that makes you most happy at work? We definitely would say: we are happiest when we could bring truly joyfulness and happiness to our beloved guests. Whenever our guests needs, Art Hotel Danang Team are always ready to assist, wherever we go, we go with all our heart. We feel very lucky and grateful when receiving your affectionate review, that is the greatest motivation for us on the way entering into the hospitality industry, gives us the endless power to believe in the path we are choosing and going.
It is said that “Little things make a big days”. Your kind words is the most marvelous and wonderful present you've given us. We are continuously improving the standard and quality of all our services in order to bring the best experiences to our guests at Art Hotel Da Nang in particular and Da Nang – the beautiful beach city in general.
We would be very delighted and lucky if we could see you again in the nearest future at our hotel. Let's us bring you greater experiences than your previous stay.
We wish you a day full of joy and luck. See you again.
Warm regards,
Art Hotel Danang Team.
by Clarence
Great!
Posted 3 Jun 2017 on HotelsGreat new hotel, friendly staff, amazing room. Only thing is there isn't much shops/convenience store around the hotel, but a short walk or bike ride away across the bridge you'll find almost everything!
Comment from Hotel Management
30 Jul 2017
Dear Ms. Clarence,
Art Hotel Danang Team would love to show our deep thankfulness and gratefulness to you for spending time writing these kind words for us. We are very glad that you had a fantastic experience at our hotel and we really appreciate your comments about our services.
We all know that a brand for a company is like a reputation for a person. We build a reputation by making endless effort to do hard things well. If somebody asks: What is the thing makes that makes you most happy at work? We definitely would say: we are happiest when we could bring truly joyfulness and happiness to our beloved guests. Whenever our guests needs, Art Hotel Danang Team are always ready to assist, wherever we go, we go with all our heart. We feel very lucky and grateful when receiving your affectionate review, that is the greatest motivation for us on the way entering into the hospitality industry, gives us the endless power to believe in the path we are choosing and going.
It is said that “Little things make a big days”. Your kind words is the most marvelous and wonderful present you've given us. We are continuously improving the standard and quality of all our services in order to bring the best experiences to our guests at Art Hotel Da Nang in particular and Da Nang – the beautiful beach city in general.
We would be very delighted and lucky if we could see you again in the nearest future at our hotel. Let's us bring you greater experiences than your previous stay.
We wish you a day full of joy and luck. See you again.
Warm regards,
Art Hotel Danang Team.
by Quang Nguyen from USA
Perfect
Posted 25 May 2017 on HotelsEverything is perfect...the best hotel near Han River...i love it
