Ratings based on 581 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Large room with nice bed and ocean view.
by A verified traveler
Posted 30 Apr 2024
Beautiful setting, calm. Excellent breakfast. Easy to get to ancient town.
by A verified traveler
Posted 12 Apr 2024
All the employees at the hotel are exceptionally friendly and helpful. The hotel is well situated, has good quality facilities, spacious rooms and grounds but still manages to provide a personal and welcoming experience.
by A verified traveler
Posted 8 Mar 2024
by A verified traveler
Posted 26 Feb 2024
Kind and caring staff. I was unfortunately taken ill whilst staying at this lovely resort. Everything was taken care of and handled with great dignity. Thank you. I would love another opportunity to fully appreciate the lovely resort.
by A verified traveler
Posted 8 Jan 2024
The staff are very friendly and provided excellent service . The layout of the hotel resort is excellent - spacious with well manicured garden and lawns. We thoroughly enjoyed the ambience and beach access
Comment from Hotel Management
18 Jan 2024 by PALM GARDEN RESORT TEAM, Hotel Management
Xin chao Lanabelle,Thank you for leaving us such a wonderful review. We are glad that you love our services, our dedicated staff will be pleased to learn of your high praise. Once again, our resort appreciates your kind words and look forward to serving you again in future.
by A verified traveler
Fantastic
Posted 4 Jan 2024 on HotelsLovely resort and staff
Comment from Hotel Management
18 Jan 2024 by PALM GARDEN RESORT TEAM, Hotel Management
Xin chao Alan, We are incredibly grateful that you took the time out to leave us this review. Our resort values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again
by A verified traveler
Nice beachside hotel lovely gardens
Posted 26 Dec 2023 on HotelsNice beachside hotel a short taxi ride from centre of Hoi An. Has shuttle service. High standard of housekeeping and hospitality nothing was too much trouble for the staff. Lovely gardens and I had a spacious room with a nice bathroom.
Comment from Hotel Management
24 Jan 2024 by PALM GARDEN RESORT MANAGEMENT, Hotel Management
Xin chao Richard, Many thanks for sharing such a good feedback about your recent stay with us. It is always our pleasure to hear that our guests were left satisfied with their overall experiences.We look forward to welcoming you back for another great stay
by A verified traveler
Posted 14 Nov 2023
by A verified traveler from Singapore
Posted 5 Nov 2023
Great service, very clean and so welcoming. Excellent position for Hoi An old town - would definitely recommend.
