Ratings based on 572 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Good choice
Comment from Hotel Management
26 Apr 2024 by GM, Hotel Management
Dear Mr./Ms SA,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management
by A verified traveler
Posted 24 Apr 2024
The staff was very kind but the rooms were not up to our standards. There was mold/mildew in the bathrooms.
Comment from Hotel Management
24 Apr 2024 by GM, Hotel Management
Xin Chao Mr. Leo,Thank you for choosing Melia Vinpearl Da Nang Riverfront as your accommodation and bringing this issue up to our attention. First of all, we would like to extend our sincerely apologies concerning all the issues that you have faced.We are usually known for our great customer service and attention to detail in everything that we do. We of course would like to do the same for you. Please rest assured that we are taking this matter extremely seriously and we are undertaking a thorough review to ensure that an incident like what you experienced does not happen again.Once again, I would like to send a very sincerely apology on behalf on The Hotel Management and we hope that we have the opportunity to regain your trust and welcome you back to our hotel. Sincerely,The Hotel Management
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by GM, Hotel Management
Dear Mr./Ms Ngoc,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,The Hotel Management
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
22 Apr 2024 by GM, Hotel Management
Dear Mr./Ms Tracy,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,The Hotel Management
by A verified traveler
Posted 17 Apr 2024
Very central & comfotanle. Staff were excellent
Comment from Hotel Management
18 Apr 2024 by GM, Hotel Management
Dear Mr.John,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management
by A verified traveler
Posted 14 Apr 2024
The junior suite was very spacious, clean, and had a great city view from the 27th floor! The rooftop pools were very nice as well. You can see the city while swimming. Highly recommend!
Comment from Hotel Management
15 Apr 2024 by GM, Hotel Management
Dear Mr./Ms Truc,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management
by A verified traveler
Posted 7 Apr 2024
love it
Comment from Hotel Management
7 Apr 2024 by gm, Hotel Management
Dear Mr./Ms Thai,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management
by A verified traveler
Posted 2 Apr 2024
Excellent
Comment from Hotel Management
2 Apr 2024 by GM, Hotel Management
Dear Mr./Ms Thanh,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management
by A verified traveler
Posted 27 Mar 2024
Loved the hotel and the service. The food was especially good as well! Thank you all so much for the hospitality.
Comment from Hotel Management
28 Mar 2024 by gm, Hotel Management
Dear Mr./Ms ashley,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management
by A verified traveler
Posted 22 Mar 2024
This is the best hotel we stayed in Vietnam. Hotel staffs were wonderful, very clean , room is big, view of the room is spectacular!! Hotel also upgraded our room. The hotel reserves to be a 5* hotel. Will definitely stay here again next time we are in Da Nang.
Thanks for a wonderful stay !!!!
Comment from Hotel Management
23 Mar 2024 by GM, Hotel Management
Xin chào Our valued guest , Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to welcome you again in future. Sincerely,The Hotel Management
