Ratings based on 361 Verified Reviews

4.6 out of 5
88% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 26 Feb 2020
Great hotel with excellent service in a great location
5 out of 5
by A verified traveler from Riyadh

Posted 28 Jan 2020 on Orbitz
Excellent room and excellent locaton. Grear service.
5 out of 5
by A verified traveler from Seattle

Posted 9 Jan 2020 on Orbitz
Beautiful hotel, easy to get to old town. Great breakfast with lots of western choice's. Nice staff have us an upgrade. Best part, a shuttle to their private beach area in An Bang
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2019 on Hotels
4 out of 5
by A verified traveler

Posted 27 Nov 2019
Good location n very close to old town Very helpful n nice staff
Comment from Hotel Management
28 Dec 2019 by Link ( Guest Relation Office ), Hotel Management
Thank you for your time taken to leave us the review and your compliments served as the strong motivation for the whole La Residencia Team! We are so happy to know that you did have great moments during your last stay with us. For your good comments on the staffs services and good food, we are working on it to make sure that the guest experience are more fulfilled. All of members of La Residencia are always ready to welcome you back very soon as your plan permits.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2019 on Hotels
5 out of 5
by A verified traveler

Posted 11 Nov 2019
The staff appeared happy, were very friendly and thoughtful. They made you feel at home and assisted with any needs. I absolutely loved the decor and beautiful character of the rooms and foyer. Everything was of high quality and one of the best buffet breakfasts I’ve had with a range of Asian western and healthy food choices
Comment from Hotel Management
28 Dec 2019 by Link (Guest Relation Office), Hotel Management
Dear Anonymous, Thank you for choosing to stay at La Residencia while you are in Hoi An and we are pleased that you had a wonderful stay with us! Thank you for your recognition. We put our heart into providing our guests with the best service possible and we are open to learn every day to improve it even more. Your kind compliments on the service from our staff and the hotel facilities are very much appreciated. We wish you the best and look forward to welcoming you back to back very soon! Warmest regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2019 on Hotels
5 out of 5
by A verified traveler

Posted 24 Oct 2019
The staff were lovely, especially Clara, the young lady who checked us in. Super sweet and helpful. The hotel is in walkable distance to the ancient town and the room is relatively spacious for two.
5 out of 5
by A verified traveler from Colorado

Posted 22 Oct 2019
Absolutely loved it! Sam and Brownie were amazing and so sweet. Its in a good location, adorable clean rooms and the breakfast buffet was out of this world.