Ratings based on 43 Verified Reviews

4.2 out of 5
100% of guests recommend
3.9 Room cleanliness
4.4 Service & staff
3.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 6 Dec 2023 on Hotels
Staff service excellent..Very Small pool.Good food.Bathroom facilities need maintenance.
3 out of 5
by A verified traveler

Posted 26 Sep 2023 on Orbitz
Really nothing around there. Garbage and broken sidewalks, (but that's not unique for Vietnam). Nothing really within walking distance. Room was in poor condition and "minibar" was never replenished during our 3 night stay. However... the room was huge, (Riverfront VIP suite) and the counter front staff are well versed in English and a pleasure to deal with.
Comment from Hotel Management
28 Sep 2023 by Ibiza team, Hotel Management
Dear Mr. Stephen,Greeting from Ibiza River Front hotel!Thank you very much for talking the time to leave us a review.We are very sorry for your unexpected experience while staying at our hotel. Your comments are best example for us to review the quality of our services and make better adjustments.We hope to welcome you and your family again so you can feel our effort to improve day by day.Once again, we would like to apologize to you sincerely.Best regards,
3 out of 5
by A verified traveler

Posted 7 Jan 2023
Overall, the hotel was old with maintenance generally lacking. The gym had limited equipment with some of the machine not working at all. Nonetheless the staff did their best by offering us free upgrades to improve our experience
3 out of 5
by A verified traveler

Posted 3 Jan 2023
1. should have better breakfast variety. 2. No shower curtain, after bathing become wet floor which is dangerous. 3.Gym in good location but track mill not working. 😅
4 out of 5
by A verified traveler

Posted 15 Mar 2020
Comment from Hotel Management
30 Apr 2020 by Toan Truong , Hotel Management
Dear Value Guest, Thanks for your staying with us and your review. We always try to improve our services to make our guests feel comfortable and satisfied when they stay in our hotel. Therefore, your reviews are very important with us. We are always welcome and please to give you some offers when you come back our hotel to be grateful you for your reviews. Thanks and Best regard!
5 out of 5
by A verified traveler from Tokyo, Japan

Posted 15 Mar 2020
The staff at this hotel was helpful and friendly. The facilities are basic, but adequate. But the helpful staff more than make up for the basics. Ms. Hoa, who was at the front desk when I checked in, was helpful throughout my visit. She, and her colleagues, were amazing. I recommend this hotel to anyone.
Comment from Hotel Management
30 Apr 2020 by Toan Truong, Hotel Management
Dear Valued guest, How happy we are when receiving your amazing review to us. All of us expect that you got the memorable time during stay at our hotel & Danang city. We do look forward to welcoming you come back the hotel in the upcoming time. Have a wonderful day to you! Best regards,
4 out of 5
by A verified traveler from Toronto

Posted 15 Feb 2020
I enjoyed my stay here. The people are wonderful and friendly. There is a great breakfast. There were some minor issues, which were addressed.
Comment from Hotel Management
17 Feb 2020 by Toan Truong, Hotel Management
Dear Valued guest, How happy we are when receiving your amazing review to us. All of us expect that you got the memorable time during stay at our hotel & Danang city. We do look forward to welcoming you come back the hotel in the upcoming time. Have a wonderful day to you! Best regards,
5 out of 5
by A verified traveler

Posted 16 Jan 2020 on Orbitz
This property has one of the best city views with the ocean and river and skyline 360 degrees from the rooftop. The gym and swimming pool on this rooftop floor also provide great views. The breakfast buffet is nutritious, adequate and tasty. Very close to the city center by walking 15-20 minutes or just a quick taxi ride. Massage service is of good quality with 40% discount. The staff is friendly, helpful and professional.
Comment from Hotel Management
30 Jan 2020 by Toan Truong, Hotel Management
Dear Valued guest, Thank you for your stay in Ibiza Riverfront Hotel and for leaving us your feedback. We are sorry for inconvenience during you trip and we will find out solutions to solve these problems strictly. We hope to welcome you back to see our improvement in the future. Best Regards
3 out of 5
by A verified traveler

Posted 7 Jan 2020
Comment from Hotel Management
10 Jan 2020 by Toan Truong, Hotel Management
Dear Valued guest, Thank you for your stay in Ibiza Riverfront Hotel and for leaving us your feedback. We are sorry for inconvenience during you trip and we will find out solutions to solve these problems strictly. We hope to welcome you back to see our improvement in the future. Best Regards
3 out of 5
by A verified traveler

Posted 7 Jan 2020
If looking for budget hotel with breakfast, then it’s ok,
Comment from Hotel Management
10 Jan 2020 by Toan Truong, Hotel Management
Dear Valued guest, Thank you for your stay in Ibiza Riverfront Hotel and for leaving us your feedback. We are sorry for inconvenience during you trip and we will find out solutions to solve these problems strictly. We hope to welcome you back to see our improvement in the future. Best Regards
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