Ratings based on 971 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 5 Apr 2024
Great facilities
Comment from Hotel Management
8 Apr 2024 by Hyatt Regency Danang Resort and Spa, Hotel Management
Dear Manuel Antonio,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa
by A verified traveler
Posted 25 Mar 2024
The service in the restaurants is all over the place! We waited for 2 hours for one of the mains to be severed at dinner as well as an hour for tea at breakfast! At the pool during the day they were doing building works right by the pool also, the noise was annoying!
Comment from Hotel Management
26 Mar 2024 by Hyatt Regency Danang Resort and Spa, Hotel Management
Dear Simone,Thank you for taking the time to write a review. We were very concerned after reading your comments. Please accept our sincere apologies for the shortcomings you experienced during your stay. We had addressed all the mentioned issues with the team, and we will do the necessary actions so the same incident will not be repeated. We would be honored to have the opportunity to welcome you back to Danang and the resort in the future. Kind regards,Hyatt Regency Danang Resort and Spa
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
11 Apr 2024 by Hyatt Regency Danang Resort and Spa, Hotel Management
Dear Pak Cheong Leo,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
12 Mar 2024 by Hyatt Regency Danang Resort and Spa, Hotel Management
Dear SHUNSUKE,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa
by A verified traveler
Posted 16 Feb 2024
Excellent hotel for quality and things to do beach, swimming pool , restaurant. But to far away from the main town if you like to go out and see the day and night life.
Comment from Hotel Management
4 Mar 2024 by Hyatt Regency Danang Resort and Spa, Hotel Management
Dear adrian charles,Thank you for choosing to stay with us and for taking the time to review us. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa
by A verified traveler
Posted 14 Feb 2024
Comment from Hotel Management
4 Mar 2024 by Hyatt Regency Danang Resort and Spa, Hotel Management
Dear Yu Tzu,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa
by A verified traveler
Posted 5 Feb 2024
Beautiful property!
Comment from Hotel Management
15 Feb 2024 by Hyatt Regency Danang Resort and Spa, Hotel Management
Dear John,Thank you for choosing to stay with us and for taking the time to write a positive review. We truly appreciate your positive comments and compliments. We look forward to welcoming you back again soon. Kind regards,Hyatt Regency Danang Resort and Spa
by A verified traveler
Posted 30 Jan 2024
The location was quite, peaceful, very clean beautiful beaches and excellent customer service and a very friendly staff
Comment from Hotel Management
15 Feb 2024 by Hyatt Regency Danang Resort and Spa, Hotel Management
Dear Dung,Thank you for taking the time to share your stay experience. It is truly a delight to receive your excellent score. We look forward to welcoming you back soon.Kind regards,Hyatt Regency Danang Resort and Spa
by A verified traveler
Posted 17 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Hyatt Regency Danang Resort and Spa, Hotel Management
Dear Danielle,Thank you for taking the time to review us relating to your recent stay.We are regret that certain parts of the stay did not meet your expectations. We hope to have the opportunity of welcoming you back in the future.Kind regards,Hyatt Regency Danang Resort and Spa
