Ratings based on 358 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Very convenient and close to the centre.
Comment from Hotel Management
2 May 2024 by Mrs. HEN –Sales Manager, Hotel Management
Dear Nathalie, Thank you for the kind review. We are happy to hear that you had a pleasant stay with us. Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care. We look forward to extending the warm Hoi An Pho Library hospitality to you again on your next visit to Hoi An ! Warm regards,
by A verified traveler
Posted 26 Mar 2024
Great staff!!!!
Comment from Hotel Management
27 Mar 2024 by Mrs. HEN –Sales Manager, Hotel Management
Dear Richard, Thank you for the kind review. We are happy to hear that you had a pleasant stay with us. Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care. We look forward to extending the warm Hoi An Pho Library hospitality to you again on your next visit to Hoi An ! Warm regards,
by A verified traveler
Hoi An
Posted 23 Jan 2024 on HotelsGreat stay ,nice quiet area.
Fantastic staff very helpful.
Good breakfast,including egg station and fruit .
Roof top pool
Comment from Hotel Management
24 Jan 2024 by Mrs. HEN –Sales Manager, Hotel Management
Dear Richard, Thank you for the kind review. We are happy to hear that you had a pleasant stay with us. Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care. We look forward to extending the warm Hoi An Pho Library hospitality to you again on your next visit to Hoi An ! Warm regards,
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
24 Jan 2024 by Mrs. HEN –Sales Manager, Hotel Management
Dear Drago, Thank you for the kind review. We are happy to hear that you had a pleasant stay with us. Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care. We look forward to extending the warm Hoi An Pho Library hospitality to you again on your next visit to Hoi An ! Warm regards,
by A verified traveler
Posted 3 Nov 2023
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Comment from Hotel Management
3 Nov 2023 by Mrs. HEN –Sales Manager, Hotel Management
Dear Richard, Thank you for the kind review. We are happy to hear that you had a pleasant stay with us. Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care. We look forward to extending the warm Hoi An Pho Library hospitality to you again on your next visit to Hoi An ! Warm regards,
by A verified traveler
Posted 31 Oct 2023
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Comment from Hotel Management
1 Nov 2023 by HEN –Sales Manager, Hotel Management
Dear Richard, Thank you for the kind review. We are happy to hear that you had a pleasant stay with us. Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care. We look forward to extending the warm Hoi An Pho Library hospitality to you again on your next visit to Hoi An ! Warm regards,
by A verified traveler
Posted 22 Oct 2023
the room was beautiful. delicious breakfast. good location. the pool looked really cool but we didn't get to use it as it was raining nonstop.
the provided toiletries were is very small bottles but we brought our own. during rainy season, the rain gets into the dining area and on the main stair so it gets quite slippery
Comment from Hotel Management
22 Oct 2023 by Mrs. HEN –Sales Manager, Hotel Management
DearDiana, Thank you for the kind review. We are happy to hear that you had a pleasant stay with us. Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care. We look forward to extending the warm Hoi An Pho Library hospitality to you again on your next visit to Hoi An ! Warm regards,
by A verified traveler
Cute place to stay!
Posted 8 Sep 2023 on HotelsSuper cute! Best part was the whiff of lemongrass coming into the room initially. So calming and relaxing. Staff was great, kind, and helpful. Great location. No complaints here. Definitely would stay here and and recommend!
Comment from Hotel Management
10 Sep 2023 by Mrs. HEN –Sales Manager, Hotel Management
Dear Lienette, Thank you for the kind review. We are happy to hear that you had a pleasant stay with us. Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care. We look forward to extending the warm Hoi An Pho Library hospitality to you again on your next visit to Hoi An ! Warm regards,
by A verified traveler
Posted 21 Jul 2023
Affordable and conveniently located within walking distance of the pedestrian area.
Comment from Hotel Management
21 Jul 2023 by Mrs. HEN –Sales Manager, Hotel Management
Dear Carlos Bernardo, Thank you for the kind review. We are happy to hear that you had a pleasant stay with us. Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care. We look forward to extending the warm Hoi An Pho Library hospitality to you again on your next visit to Hoi An ! Warm regards,
by A verified traveler
Lovely Stay
Posted 15 Jun 2023 on HotelsI had a lovely stay here. The hotel replied to all my messages and helped arrange airport transfer for me. My room was clean and I had a hot shower. Excellent WiFi and TV had HBO. Staff were very friendly and breakfast was great. The pool upstairs was great and lots of sun loungers. Location is excellent on a quiet road but very close to old town and a supermarket two minutes away. Slight issue on check out - it was hard to communicate that I had already paid for the room but they apologised for this.
Comment from Hotel Management
16 Jun 2023 by Mrs. HEN –Sales Manager, Hotel Management
Dear Kimberley Burnett, Thank you for the kind review. We are happy to hear that you had a pleasant stay with us. Your positive feedback is a source of motivation for us as we try to achieve higher standards of service and care. We look forward to extending the warm Hoi An Pho Library hospitality to you again on your next visit to Hoi An ! Warm regards,
