Ratings based on 16 Verified Reviews
4.7 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
A great family run hotel
Posted 12 Apr 2023 on HotelsA really great family run hotel. It is situated slightly out of Hoi a but this meant it was quieter and just a short walk along the river and you were in the centre again. Really lovely rooms, great breakfast and a really lovely swimming pool. The staff were friendly and could not do enough for us, very welcoming . A great hotel - I would recommend it.
by A verified traveler
Amazing hotel that is excellent value for money
Posted 18 Mar 2019 on HotelsAmazing hotel with fabulous rooms and beautiful pool with lovely plants. It looks wonderful at night when it is all lit up with coloured lanterns. It is a real steel for the money. Accommodation of this quality normally costs more than double.
Comment from Hotel Management
26 Mar 2019 by Hoi An Field FO Team, Hotel Management
Dear Susan,
Thank you for your stay at our hotel, and sincere thank for your comments.
by A verified traveler
Posted 9 Feb 2019
Floor is abit dirty. Need to wear sliper
Decent breakfast, very good service and nice hotel design
Comment from Hotel Management
27 Mar 2019 by Hoi An Field FO Team, Hotel Management
Thank you for your stay with us.
by A verified traveler from United Kingdom
Posted 5 Jan 2019 on Ebookers
Very beautiful place so peaceful and clean with great staff safe and very helpful staff with quality in room dining and very affordable thanks to front desk staff well done
by A verified traveler
Nice hotel with poor service
Posted 27 Aug 2018 on HotelsA really nice hotel let down by the service.
We were upgraded to a super nice room for the duration (5 days) of our trip, this was awesome. The room was amazing and the bathroom too!
The pool area is beautiful and relaxing, we usually had it near enough to ourselves.
The hotel is a bit out of town but the hotel will call taxis and they are fairly inexpensive.
The main let down was the service. They are so understaffed: the receptionist has to deal with check-ins, pool-side service, cocktail making, etc. This makes everything excruciatingly slow. Plus the staff struggle with English.
Breakfast was crap. We asked for 3 different types of juices to be told they had run out even though we could see them in the fridge ! (Due to inexperienced waitress). The food was the same everyday and we had to chase our cooked to order items.
If you can deal with the lack of service then this hotel is a bargain.
by A verified traveler from San Francisco, CA
Posted 25 Jul 2018
Wonderful resort stay. Very friendly and helpful staff. Comfortable, clean, quiet room.
Recommended
for Everyoneby A verified traveler from Toronto
Hotel by the rice fields
Posted 7 May 2018Great service and hospitality. Closer to Hoi An old town would have made it perfect.
by Nick
Posted 21 Jun 2017 on Hotels
by A verified traveler
Posted 16 Apr 2017 on Hotels
by A verified traveler
Posted 5 Jul 2022 on Hotels
