Ratings based on 101 Verified Reviews

3.5 out of 5
81% of guests recommend
3.3 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 16 Feb 2024
Rooms are very small
5 out of 5
by A verified traveler

Posted 17 Dec 2019 on Hotels
Comment from Hotel Management
31 Dec 2019 by Jade, Hotel Management
Warmest greeting from Happy Day Hotel Da Nang. Thank you very much for your stay with us and also for taking valuable time writing a review on Expedia. Happy Day Hotel is located on the most beautiful main road of Da Nang city, so it is more convenient to visit tourist places and enjoy local food, bar, coffee, restaurant nearby our hotel. With dynamic and enthusiastic staff, we are trying to bring guests a perfect service during their stay at hotel day by day. Hope to see you again at Happy Day Hotel Da Nang. Thanks and best regards. Jade Luong- Customer Care
5 out of 5
by A verified traveler

happy travellers

Posted 14 Oct 2019 on Hotels
lovely boutique hotel, right on the riverfront, rooms clean and comfortable, all equipement works,areas of past repairs present i.e shower recess but the repairs stop the leakage from the shower recess ,just looks a little unsightly, breakfast good selection. staff amazing ,very helpful with booking tours.
Comment from Hotel Management
21 Nov 2019 by Olivia Ha - Customer Care. , Hotel Management
Dear valued guest, Warmest greeting from Happy Day Hotel Da Nang. Thank you very much for your stay with us and also for taking valuable time writing a review on Booking. Happy Day Hotel is located on the most beautiful main road of Da Nang city, so it is more convenient to visit tourist places and enjoy local food, bar, coffee, the restaurant near our hotel. With dynamic and enthusiastic staff, we are trying to bring guests a perfect service during their stay at the hotel day by day. Hope to see you again at Happy Day Hotel Da Nang. Thanks and best regards. Olivia Ha - Customer Care.
3 out of 5
by A verified traveler

Posted 8 Jul 2019 on Hotels
Comment from Hotel Management
15 Jul 2019 by Olivia Ha - Customer Care, Hotel Management
Dear our valued guest, We are so glad when given your good review about our hotel, we appreciate this because it's motivation for us to keep on trying our best and bring better services to customers. We hope that you and your family could enjoy perfect things at here during your trip. Thank you so much and looking forward to seeing you in next time. Best regards,
5 out of 5
by A verified traveler

Posted 24 May 2019 on Hotels
Comment from Hotel Management
26 May 2019 by ngoc han, Hotel Management
Warmest greeting from Happy Day Hotel Da Nang. Thank you very much for your stay with us and also for taking valuable time writing a review on Expedia. Happy Day Hotel is located on the most beautiful main road of Da Nang city, so it is more convenient to visit tourist places and enjoy local food, bar, coffee, restaurant nearby our hotel. With dynamic and enthusiastic staff, we are trying to bring guests a perfect service during their stay at hotel day by day. Hope to see you again at Happy Day Hotel Da Nang. Thanks and best regards. Ngoc Han- Customer Care
1 out of 5
by A verified traveler

Posted 22 Apr 2019
This place is terrible. There was bed bug on the bed crawling. They wouldn’t change room so I ditch the hotel and can’t get a refund.
Comment from Hotel Management
19 May 2019 by Thien Trang-Customer Care, Hotel Management
Dear our valued guests, We are extremely alarmed by your statement regarding your dissatisfaction during your stay with us, we take these situations very seriously indeed. I have personally addressed this with our housekeeping staff to ensure this won't happen again. Once again, we are sorry that we did not meet your expectations in the case, but rest assured, we are working hard each day to make our guest experience an enjoyable and memorable one. Kind regards, Thien Trang-Customer Care
3 out of 5
by A verified traveler

Posted 19 Apr 2019
Comment from Hotel Management
16 May 2019 by Thien Trang-Customer Care, Hotel Management
Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business! Best regards, Thiên Trang-Customer Care
4 out of 5
by A verified traveler

Posted 1 Apr 2019
Comment from Hotel Management
16 May 2019 by Thiên Trang-Customer Care, Hotel Management
Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business! Best regards, Thiên Trang-Customer Care
3 out of 5
by A verified traveler

Budget Hotel Can't Expect More

Posted 27 Feb 2019 on Hotels
Location was good. Many restaurants and market around. Only complaints are the bed, hard like a stone and aircon not cold. No wonder hotel has wall fan as backup. Hahaha. Receptionists were friendly and helpful. Overall with this price cannot expect too much
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2019 on Orbitz