Ratings based on 904 Verified Reviews

4.5 out of 5
80% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Staff and service is exceptional! Pool was under renovation. Everything else was amazing.😀 please note: Daily reflexology is ONLY part of the hotel name and not an included amenity that comes with your room. You will have to book by appointment at hotel spa. I was informed about this confusion on arrival and the staff was very accommodating and comped my hotel reflexology spa treatments.
5 out of 5
by A verified traveler

Posted 12 Dec 2023
Pool was closed for repair but the property and staff were great!
2 out of 5
by A verified traveler from Lawrenceville

Posted 23 Jun 2022
This is one of the more expensive hotels in the area. It did not have an iron. I asked multiple times and they didn’t bring one. The remote for the tv was out of battery. No dining options other than breakfast. Pool is across the street. They have a bar there but is not in service. I recommend staying down the street closer to My Khe beach. More restaurants and closer to things to do.
Comment from Hotel Management
20 Jul 2022 by The Hotel Management, Hotel Management
Dear David, Greetings from Fusion Suites Da Nang It is always a pleasure to receive our valued guest's post-stay feedback in which the hotel team could learn from the downside part and improve the service quality for better performance. Due to the breakdown in hospitality industry in recent years, the hotel service itself has been under serious effect. However, we do apology for the shortage and dissatisfaction in service quality. The Hotel Management is planning for renovation process within, thus we expect the facility and service setting in place properly. Once again, we appreciate your feedback and wish for another chance to welcome you back for a leverage experience. Best regards.
5 out of 5
by A verified traveler

Posted 27 May 2022 on Hotels
Comment from Hotel Management
20 Jul 2022 by The Hotel Management, Hotel Management
Dear Prateek, Thank you for staying in Fusion Suites Da Nang during your trip in the city. It is always our pleasure to welcome our valued guest back since the hotel getting re-open in post-pandemic period. We wish you all best and hope for another chance to welcoming you back in the nearest future. Best regards
4 out of 5
by A verified traveler

Great value, priceless ocean and city views!!

Posted 8 Feb 2020 on Hotels
View from the studio suite was AMAZING. Reflexology and breakfast were overwhelmed and not available, however after providing feedback to the hotel we were upgraded to the zen rooftop access, which was fantastic and a service I’d pay for upfront if I stay at this property again. Staff was very responsive so overall I was pleased with our stay. One note: the pool is actually across the street and it would be best to try to book the reflexology service well in advance or it may not be available.
Comment from Hotel Management
11 Feb 2020 by Trang Pham, Hotel Management
Xin chào Heather, Good day to you! Thank you for choosing Fusion Suites as your holiday destination and leaving us such a nice and detailed review. We are very glad to hear that you did enjoy your stay with us, especially with our Zen Club Privileges and the helpfulness of our team. At Fusion Suites, we strive every day to ensure our guests have a wonderful stay and marvelous time, so hearing how much you enjoyed the Fusion experience was very rewarding for us. While compliments are always appreciated, we are sorry for inconvenience that the foot massage was full and it is highly recommended that you could make the reservation before your arrival. With the hospitality heart, we will look forward to welcoming you back to the property in the near future. Nothing would mean more to us than seeing you again. Best regards, Trang Pham
5 out of 5
by A verified traveler

Posted 2 Feb 2020
Beach is just across the road. View from bedroom is magnificent!. Staff are friendly and helpful. Foot reflexology is good too.
Comment from Hotel Management
3 Feb 2020 by Trang Pham, Hotel Management
Xin chào Wai, Good day to you! Thank you for choosing Fusion Suites Da Nang as your holiday accommodation and leaving us so many compliments on our services. We are really delight to know that you did love the room view, the ambiance, foot reflexology and especially the wonderful embrace from staff. That created a big motivation for us to continue the path of exceeding our guests' satisfaction. Thank you once again for visiting us and we look forward to welcoming you back soon. Best regards.
5 out of 5
by A verified traveler

Posted 6 Jan 2020
We had a very enjoyable stay Staff very friendly and helpful, very good level of English spoken On arrival at 08:00 our room wasn’t ready so we were given a waiting room, even though we were 5 hours early for checkin We would highly recommend it
Comment from Hotel Management
7 Jan 2020 by Trang Pham, Hotel Management
Xin chào, Good day to you! Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Fusion Suites Danang and that you were especially pleased with the helpfulness of our staff. With the hospitality heart, we would love to have your patronage as a chance for us to serve you even better next time. Thanks once again, Trang Pham
5 out of 5
by A verified traveler

Posted 1 Jan 2020 on Hotels
Comment from Hotel Management
7 Jan 2020 by Trang Pham, Hotel Management
Xin chào, Good day to you! thank you for choosing Fusion Suites Da Nang as your holiday accommodation and leaving us 100% positive feedback. We wish you a safe flight back to your hometown with lovely memories of the hotel. With the hospitality heart, we would love to have your patronage as a chance for us to serve you even better next time. Thanks once again, Trang Pham
5 out of 5
by A verified traveler

Posted 30 Dec 2019 on Orbitz
Comment from Hotel Management
30 Dec 2019 by Trang Pham, Hotel Management
Xin Chào! Good day to you! Thank you for choosing Fusion Suites Da Nang as your holiday accommodation and leaving us a nice review. We wish you a safe flight back to your hometown with lovely memories of the hotel and a very happy new year. With the hospitality heart, we would love to have your patronage as a chance for us to serve you even better next time. Thanks once again!
5 out of 5
by A verified traveler

Posted 21 Dec 2019 on Hotels
Comment from Hotel Management
27 Dec 2019 by Trang Pham, Hotel Management
Xin chào Long Yau! Good day to you! Thank you for choosing Fusion Suites Da Nang as your holiday accommodation and giving us 10 out of 10. We hope that you did have a wonderful trip and lots of unforgettable memories while exploring this beautiful coastal city. For your next get away from your daily busy life, please think of us and remember that we are here to make you stay. Thanks once again, Trang Pham
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