Ratings based on 985 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Furama Villas in Danang is truly a luxurious experience. The Villas are enormous and great for big families and daresay was a bit too large for the 4 of us ! Better for those who intend to spend a lot of time at the resort . With so much to see in Danang and surrounde we were gone most days.
Buggy rides around the resort was a treat and the staff were all very helpful. We stayed 5 nights and would have liked breakfast included for the price.
Overall a wonderful experience!
Comment from Hotel Management
24 Apr 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Kwang Ho from the culinary heritage Furama Resort and Spa Danang!Your feedback on your recent stay at Furama Villas Danang is greatly appreciated! It's fantastic to hear that you found the experience truly luxurious and enjoyed the spaciousness of the villas, even if they were a bit too large for your group.We're thrilled that you had a treat with the buggy rides around the resort and found our staff to be very helpful throughout your stay.We've duly noted your feedback regarding breakfast and will take it into consideration for future improvements.We look forward to the opportunity to welcome you back for another wonderful experience at Furama Villas Danang!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 18 Apr 2024
Overall, our stay at the hotel in Da Nang was memorable, albeit with a challenging check-in experience. Despite having emailed the hotel beforehand about the possibility of an extra bed for our daughter without receiving a response, we arrived only to find that we weren't given the option, and there was an additional cost involved. This departure from the standard practice we encountered at other hotels during our two and a half weeks in Vietnam was disappointing and left us feeling uninformed.
However, the hotel itself was exceptional in many ways. The staff members were fantastic, going above and beyond to ensure our comfort throughout our stay. The amenities provided were great, and the surroundings were truly wonderful.
One standout moment was meeting the general manager, Andre, who impressed us with his thoughtfulness and excellent representation of the company. His responsiveness to our concerns was commendable and added to the positive impression we had of the hotel.
Despite the initial hiccup with the check-in process, I would still highly recommend this hotel to anyone visiting Da Nang.
Comment from Hotel Management
22 Apr 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Eshwer from the culinary heritage Furama Resort and Spa Danang!Thank you for taking the time to share your detailed feedback about your recent stay at our hotel in Da Nang. While we are delighted to hear that your overall experience was memorable and that you found our staff to be fantastic and our amenities exceptional.We are pleased to hear that you enjoyed the wonderful surroundings and had a standout experience meeting our general manager, Andre. We are grateful for your kind words about his responsiveness and thoughtfulness.We truly appreciate your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a flawless experience from start to finish.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 18 Apr 2024
Thoroughly enjoyed my stay at Furama Resort. Nice, quiet annd relaxing resort away from all the noise around My Khe beach. And the staff is amazing!
Comment from Hotel Management
22 Apr 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr/Ms. Chu from the culinary heritage Furama Resort and Spa Danang!We are thrilled to hear that you thoroughly enjoyed your stay at Furama Resort Da Nang! It warms our hearts to know that you found our resort to be a peaceful and relaxing escape from the hustle and bustle, especially around My Khe beach. Our team works tirelessly to ensure that every guest has a memorable experience, and we're delighted that their efforts contributed to making your stay amazing. Thank you for choosing Furama Resort, and we can't wait to welcome you back for another wonderful getaway.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Henry from the culinary heritage Furama Resort and Spa Danang!Your excellent review speaks volumes, and we're truly grateful for your feedback. It's been a pleasure hosting you at Furama Resort Da Nang, and we're thrilled to know that you had a fantastic experience with us. We can't wait to welcome you back for another exceptional stay in the future!Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager.
by A verified traveler from surrey
Posted 26 Mar 2024
Pretty resort and close to walking options within 10 minutes to nightlife. Beautiful beach but they wouldn’t let me use body board when everyone was surfing 100meters down the beach.
Comment from Hotel Management
27 Mar 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Sean from the culinary heritage Furama Resort and Spa Danang!We appreciate you sharing your experience at Furama Resort Da Nang with us. It's wonderful to hear that you found our resort to be pretty and enjoyed its convenient location close to walking options and nightlife.Regarding the use of the bodyboard, we regret any inconvenience caused. Our primary concern is the safety and well-being of all our guests. In some cases, restrictions on water activities are in place to ensure the safety of individuals, especially when there are surfers in the vicinity. We sincerely apologize for any disappointment this may have caused, but please know it's for the safety of everyone involved.We hope to have the pleasure of welcoming you back for another stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 26 Mar 2024
I had not been to Furama for 20 years and was so happy to see how well maintained and excellent the staff still are. A real gem in Vietnam. Couldn't have been happier with our experience.
Comment from Hotel Management
28 Mar 2024 by Guest Relation Manager, Hotel Management
Xin Chao Mr. Donn from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your experience after returning to Furama Resort Da Nang after 20 years. We're thrilled to hear that you were pleasantly surprised by how well-maintained the resort is and that our staff still provided excellent service. It's heartening to know that we've been able to maintain our standards over the years.We're delighted that your experience with us was excellent, and we truly appreciate your kind words. It's our aim to provide memorable experiences for all our guests, and we're glad to have achieved this during your stay.We can't wait to welcome you back for another wonderful experience in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 19 Feb 2024
Very nice family oriented property. A bit far from restaurants and nightlife or any food options. 24 hour pool is neat. Staff very friendly
Comment from Hotel Management
21 Feb 2024 by Guest Relation Manager, Hotel Management
Xin Chao ( Guest’s name) from the culinary heritage Furama Resort and Spa Danang!Thank you for sharing your experience with us. We're delighted to hear that you found Furama Resort Da Nang to be a very nice family-oriented property. Your feedback about our 24-hour pool and friendly staff is greatly appreciated.Being a five star culinary and heritage resort, we also strive to enhance our service to ensure exceeding guest satisfaction. Your comment is greatly appreciated and inspires us to continue improving our service in the future.We hope to have the pleasure of welcoming you and your family back for another enjoyable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 19 Feb 2024
Pretty chill and cool place to stay.
Comment from Hotel Management
21 Feb 2024 by Guest Relation Manager, Hotel Management
Xin Chao YIFAN from the culinary heritage Furama Resort and Spa Danang!Thank you for your feedback. We're delighted to hear that you found Furama Resort Da Nang to be a "pretty chill and cool" place to stay. We aim to provide a relaxing and enjoyable atmosphere for all our guests, and we're thrilled that we could achieve that during your visit. We hope to welcome you back for another enjoyable stay in the future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 9 Feb 2024
Beach was excellent and the villas were great! Our stay at S45 was spectacular. Villa pool was very clean and the a/c worked perfectly. Re eptionist Dang Coung was the best receptionist ever!
Comment from Hotel Management
10 Feb 2024 by Guest Relation Manager, Hotel Management
Dear Mr. Joon Mo,Thank you so much for your glowing review! We're thrilled to hear that you had a spectacular stay at Villa S45 and enjoyed the excellent beach and villa amenities. It's fantastic to know that our team member, Receptionist Dang Cuong, provided exceptional service to enhance your experience. We'll be sure to pass along your kind words to him. Your satisfaction is our utmost priority, and we're delighted to have exceeded your expectations. We can't wait to welcome you back to Furama Resort Da Nang for another memorable stay.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
by A verified traveler
Posted 5 Feb 2024
good
Comment from Hotel Management
7 Feb 2024 by Guest Relation Manager, Hotel Management
Dear Ms. Joanne,Thank you for choosing our resort for your recent stay. We're delighted to receive your positive feedback and are pleased to hear that you had a good experience overall. Your satisfaction is important to us, and we appreciate your support. We look forward to welcoming you back for another enjoyable stay in the near future.Warm regards,Ms. Nguyen Hoang Minh TrucGuest Relation Manager
