Ratings based on 133 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
under rénovation no one advised changes
Posted 18 Dec 2018 on Hotelsby A verified traveler
Not in service
Posted 8 Dec 2018 on HotelsThe hotel was inoperational. Closed for renovations. However the management have organised another hotel for us it was very rewarding but a bit far from where we want to stay. Overall it’s was an experience for us. The other hotel was nice and clean. the staffs was very friendly. The breakfast was average. Overall great.
by A verified traveler from Malaysia
Posted 21 Nov 2018
When i arrived the lobby's lights and aircond was off and staff looks sleepy. The first impression is quite bad and hotel is kind of old.
Hotel rooms are clean and they gave me a good view.
Comment from Hotel Management
22 Nov 2018 by GOPATEL, Hotel Management
Dear Sir / Madam
We would like to thank you for having taken the time to write your review of the Gopatel Hotel & Spa. We are so sorry you were not entirely satisfied with your stay at the Gopatel Hotel. We assure you that we are doing everything we can to rectify the situation and to make sure it does not happen again.
Sincerely, The Manager
by A verified traveler
Posted 3 Oct 2018 on Hotels
Comment from Hotel Management
22 Nov 2018 by GOPATEL, Hotel Management
Dear Sir / Madam
We would like to thank you for having taken the time to write your review of the Gopatel Hotel & Spa. We are glad to hear that you had a very enjoyable stay and do hope you will stay with us again should you ever return to Da Nang.
With best regards,
Gopatel Hotel & Spa.
by A verified traveler
Posted 2 Jul 2018 on Hotels
by A verified traveler
Would stay here again
Posted 3 Jun 2018 on HotelsNo issue during my stay. Room is cleaned and everything worked as intended. Customer service is knowledgeable. My room had a nice view of the city and dragon bridge. Price per night is very reasonable during my stay and worth it. I would stay here again if I was to visit DaNang again.
Recommended
for Everyoneby A verified traveler from Australia
good position hotel
Posted 9 Apr 2018generally the staff is cordial and welcoming. But it is spoilt by 1 staff making rude comments which she thought was obvious it is not .
Staff should avoid judging guests. location was good and facilities fine.
by Mehmet
Posted 7 Jan 2018 on Hotels
Recommended
for Everyoneby A verified traveler
Posted 20 Nov 2017 on Wotif
Excellent hotel at a good price. Good location. Excellent helpful staff.
Recommended
for Everyoneby A verified traveler from vancouver, canada
Posted 19 Nov 2017
Nice suite, good price. Staff at the front desk were very helpful with information about train transportation to Hue and Dong Ha. Overall a really good experience.
