Ratings based on 158 Verified Reviews

4.7 out of 5
86% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Best boutique hotel in Hoi An.

Posted 23 Feb 2020 on Hotels
Amazing staff and cozy beautiful rooms. The food was delicious. Quiet.
Comment from Hotel Management
23 Feb 2020 by Ms.Helen - Reservation Officer, Hotel Management
Dear Guest! Warmest greeting from Cozy Savvy Boutique Hoi An Hotel! Thank you for your great feedback. Hope to welcoming you at the hotel in the future. Best regards,
5 out of 5
by A verified traveler from America

Posted 5 Dec 2019
The customer service at Cozy HoiAn is fantastic, second to one, they have just opened their sister property next door and share staff. Very high service ethics throughout the facilities, at the front desk, the restaurant and the spa. Pros: Staff, staff, staff, they were attentive when I had a question, gave great recommendations for tours and shopping. The rooms are well appointed and large, very clean and the beds are incredibly comfortable. Breakfast included is nice too but read the con below. Cons: it is further away from the old town, but only about a 15 minute walk. But that doesn’t really make it quieter. There is a lot of construction and because life is lived early in Vietnam and outside you will hear people talking and laughing and motorbikes at all hours. Breakfast was abundant but definitely not made for vegetarians, there weren’t many choices as even most of the salads had meat in them. But for anyone else I think they would love it.
Comment from Hotel Management
6 Dec 2019 by Nguyen Cam Nhung, Hotel Management
Dear P.S, Thank you for taking the time to share your feedback following your stay. It is so great that we were able to make your holiday a memorable success. We strive to provide exceptional service, indeed your feedback is exceedingly important to us. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!
5 out of 5
by A verified traveler

Posted 3 Dec 2019
friedly, very helpful staff, good breakfast. nice ambience.
Comment from Hotel Management
4 Dec 2019 by Nguyen Cam Nhung, Hotel Management
Thank you for your kind feedback Sam, We are looking forward to welcome you back to our property in the near future. Thank you.
5 out of 5
by A verified traveler from Vancouver

Posted 22 Oct 2019
The most incredible staff! So friendly, attentive, helpful and kind. The rooftop pool is FABULOUS and the property is clean, well kept and perfectly situated. It's just out of the main part of town so feels much more calm when the buses of tourists come through. Loved every bit of it.
Comment from Hotel Management
25 Oct 2019 by Nguyen Cam Nhung, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback following your stay. It is so great that we were able to make your holiday a memorable success. We strive to provide exceptional service, indeed your feedback is exceedingly important to us. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!
5 out of 5
by A verified traveler

"Cozy" Boutique Hotel in Hoi An

Posted 28 Sep 2019 on Hotels
Amazing boutique hotel. Room is spacious and the bed very comfortable. The buffet breakfast, with eggs made to order, is fantastic. You have lots of Western and Vietnamese choices. The staff are welcoming and helpful. They are always willing to serve you. The hotel is a bit outside of the centre (about 10 minutes walk), but that is a good thing (the old town can get a bit loud and crazy). Note: As of September 2019, there is a building under construction right next to the hotel, so there can be some noise and dust, but we had no issues with it.
Comment from Hotel Management
30 Sep 2019 by Nguyen Cam Nhung, Hotel Management
Dear guest, Thank you for taking the time to share your wonderful feedback following your stay at Cozy Hoi An Boutique Villas. Thank you for sharing such a motivating review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Sincerely,
5 out of 5
by A verified traveler

Posted 8 Sep 2019 on Hotels
Very friendly staff.
Comment from Hotel Management
11 Sep 2019 by Nguyen Cam Nhung, Hotel Management
Dear Jonas, Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are delighted to learn that you enjoyed our hotel service. We will definitely share your comment to our team. We look forward to another opportunity to host you at our hotel, and once again, thank you for your nice comments! Sincerely,
4 out of 5
by A verified traveler

Posted 30 Jul 2019
The room is nice and clean, not far from the Hoi an ancient town (by cycling) ..great breakfast and nice variety.
Comment from Hotel Management
30 Jul 2019 by Nguyen Cam Nhung, Hotel Management
Thank you for taking the time to share you feedback following your stay at our Villas. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future.
5 out of 5
by A verified traveler

Posted 31 May 2019 on Hotels
Love the personalise service
Comment from Hotel Management
1 Jun 2019 by Nguyen Cam Nhung, Hotel Management
We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are pleased to know that our excellent service delighted you greatly. We look forward to another opportunity to host you at our villas.
5 out of 5
by A verified traveler

Posted 28 May 2019
Small boutique hotel tucked in a hidden alley. Was relatively easy to find and had a very cozy feeling indeed. Staff was very nice at check in , took time to explain to us about the place and food/ attractions to check out and gave tips on how to travel around etc. Room was surprisingly big and super comfortable. Loved everything about the room. The aircond wasn't working properly on the first day but the staff got it fixed very quickly. Breakfast was decent and staff was once again very nice and attended to all our needs. Love the room so much that I kept wanting to go back even after I left Hoi An and stayed in another hotel in Da Nang. Super good deal for the price and would definitely come back again!
Comment from Hotel Management
29 May 2019 by Nguyen Cam Nhung, Hotel Management
Dear Justina , We truly appreciate your recent stay with us. Thank you for taking the time to write a review about our Cozy Hoi An Boutique Villas. We are pleased to know that our excellent service delighted you greatly. We look forward to another opportunity to host you at our villas.
4 out of 5
by A verified traveler

Posted 21 May 2019 on Hotels
Comment from Hotel Management
29 May 2019 by Nguyen Cam Nhung, Hotel Management
Dear guest, Thank you for your choosing our villas on your holiday in Hoi An, We look forward to another opportunity to host you at our villas,
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