Ratings based on 996 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Nice clean hotel, convenient to go around on our own to shopping areas around.
Love the breakfast, esp the Phor.
Can’t say anything bad about the hotel.
by A verified traveler from Semmes
Posted 8 Dec 2023
Comment from Hotel Management
8 Dec 2023 by Brilliant Hotel, Hotel Management
Warmest greetings from Brilliant Hotel!We sincerely appreciate you spending time on providing us such great feedback regarding your stay at Brilliant Hotel. We wish you all the best for your life and look forward to have other opportunity to welcome you back in the near future.Thank you
by A verified traveler
Posted 22 Nov 2023
Comment from Hotel Management
8 Dec 2023 by Brilliant Hotel, Hotel Management
Warmest greetings from Brilliant Hotel!We sincerely appreciate you spending time on providing us such great feedback regarding your stay at Brilliant Hotel. We wish you all the best for your life and look forward to have other opportunity to welcome you back in the near future.Thank you
by A verified traveler
Posted 15 Jul 2023 on Wotif
We arrived well before 12pm but the staff organised our room very quickly for us to access. Fast and friendly room service with a quality meal. Then we went upstairs to the 17th Floor restaurant. A brilliant experience of food, beverage s and lots of fun with the staff
Comment from Hotel Management
27 Jul 2023 by Brilliant Hotel, Hotel Management
We sincerely appreciate you spending time on providing us such great feedback regarding your stay at Brilliant Hotel. We wish you all the best for your life and look forward to have other opportunity to welcome you back in the near future.Thank you
by A verified traveler
Posted 16 Jun 2023
Comment from Hotel Management
3 Jul 2023 by Duyen, Hotel Management
Thank tWarmest greetings from Brilliant Hotel!We sincerely appreciate you spending time on providing us such great feedback regarding your stay at Brilliant Hotel. We wish you all the best for your life and look forward to have other opportunity to welcome you back in the near future.Thank you
by A verified traveler
Posted 1 Jun 2023
Comment from Hotel Management
13 Jul 2023 by Duyen, Hotel Management
We would like to let you know that we highly appreciate your feedback. We always try our best to learn from the failure and fix it, in order to provide the customers better experiences for the next time staying with us.Thank you for staying with us
by A verified traveler
Posted 21 May 2023
Comment from Hotel Management
13 Jul 2023 by Duyen, Hotel Management
We would like to express our sincere apologies for any inconveniences that you had experienced. Your comments have been discussed with the hotel leadership team and we shall take the steps necessary to address the issues you encountered.We would like to let you know that we highly appreciate your feedback. We always try our best to learn from the failure and fix it, in order to provide the customers better experiences for the next time staying with us.Thank you for staying with us
by A verified traveler
Posted 9 May 2023
Love the view from my room
by A verified traveler
Posted 1 May 2023
by A verified traveler from Gilbert
Posted 1 Apr 2023
Beautiful views of the dragon bridge and river from the rooftop bar. Breakfast buffet was excellent. Lots of nearby shopping and restaurants. Only negative is that it’s on a busy street.
Comment from Hotel Management
28 Apr 2023 by Duyen, Hotel Management
We sincerely appreciate you spending time on providing us such good feedback regarding your stay at Brilliant Hotel. Your satisfaction and your kind words are encouragement to us in the pursuit of making each stay a memorable one. We wish you all the best for your life and look forward to have other opportunity to welcome you back in the near future.Thank you
