Ratings based on 80 Verified Reviews

3.5 out of 5
79% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Apr 2019
The hotel lacks a lift to get to the first floor from ground level. It is not wheel chair or handicap friendly. The rooms infront are fairly noisy as the noise from the street is reflected up. The breakfast is reasonable for the price of a night. The staff is considered reasonably priced for locals so we get many lower income tourist living here even from the PRC. Their children can be very noisy. Prepare to be nudged at breakfast as they will push their way in.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted 5 Feb 2018
Ok. Clean and tidy. Welcoming staff. Breakfast with choices. Convenient to everywhere. Close to the beach.
2 out of 5
by A verified traveler

Lots of baby cockroaches in the room

Posted 2 Feb 2018 on Hotels
The room was not clean as its looks, I found lots of baby cockroaches in the toilet and under the water pot, and they went into my clothes and luggage. ;(((((( its disgusting and unacceptable!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 10 Dec 2017 on Orbitz
Excellent stay, very great location, close to the beach
Comment from Hotel Management
23 Jan 2018 by Le Thai Hien., Hotel Management
Dearest Mr/ Ms Thanks for choosing Bac Cuong Hotel for your trip. We are very happy for your appreciate. We look forward to welcoming you to come back Bac Cuong Hotel again.
2 out of 5
by A verified traveler from ottawa, on

Lots of Cockroach in the room

Posted 10 Dec 2017
Three rooms changed, different problem with each room. Will not be staying at this time pace. Good location and nice staff, but the rooms are bad.
Comment from Hotel Management
23 Jan 2018 by Le Thai Hien, Hotel Management
Dearest Mr/Ms Thanks for choosing Bac Cuong for your trip We thank your contribution and sorry you for inconvenience. We will feed back to General Manager to improve more and more better. We hope to welcome you to come back Bac Cuong Hotel in the next time.
3 out of 5
by Chonlaya

Posted 6 Dec 2017 on Hotels
Comment from Hotel Management
23 Jan 2018 by Le Thai Hien, Hotel Management
Dearest Mr/Ms Thanks for choosing Bac Cuong Hotel for your trip. We are very happy for having you at Bac Cuong Hotel. We will try to improve our service more and more better.
4 out of 5
by A verified traveler

Comfortable beds. Walk to beach. Slightly rundown

Posted 29 Nov 2017 on Hotels
Comfortable beds and linens! Our VIP sea view was quaint and on an angle. The remote control was missing the desk staff had a hard time with English so it was a bit of a chore to get some normal room service requests complete. The room had nice wallpaper and again a comfortable bed. There was peeling areas by the windows and some electrical repairs left undone. The breakfast was standard but the staff here was very accommodating.
Comment from Hotel Management
23 Jan 2018 by Le Thai Hien, Hotel Management
Dearest Mr/ Ms Thanks for choosing Bac Cuong Hotel for your trip We thank you for your feedback. We will try to improve our service more and more better and hope to see you in another day.
2 out of 5
by SEOKJOONG

Dont recomment

Posted 20 Nov 2017 on Hotels
Dirty, drains in shower booth blocked which is so disgusting. Service is soso. Not gonna stay again even its cheap.
5 out of 5
by Michael D

Great place -- happy with room

Posted 4 Nov 2017 on Hotels
Enjoyed my stay. very satisfied with my room. another great deal through Hotels.com. Excellent location.
5 out of 5
by THANH

This traveler left a rating score only Posted 3 Nov 2017 on Hotels
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