Ratings based on 142 Verified Reviews

4.2 out of 5
75% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Aug 2023
A very comfortable modern room with a great view, helpful staff, etc. Weather was terrible for walking around the seafront, alas, but the hotel was terrific.
5 out of 5
by A verified traveler

Posted 28 Aug 2022
Frühstück sehr gut. Panorama Restaurant hat eine schöne Blick.
Comment from Hotel Management
28 Aug 2022 by Das Team vom Best Western Hotel Das Donners, Hotel Management
Guten Morgen Frau Covalschi,vielen Dank für Ihre nette Bewertung. Wir würden uns sehrfreuen, Sie noch einmal in unserem Hause begrüßen zu dürfen.Herzliche GrüßeDas Team vom Best Western Hotel Das Donners
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2022 on Hotels
4 out of 5
by A verified traveler

Posted 12 Jul 2019 on Hotels
Comment from Hotel Management
19 Aug 2019 by Das Team des Donner's Hotel & Spa, Hotel Management
Lieber Kevin, vielen Dank, dass du uns bewertet hast. Schön, dass dir dein Aufenthalt bei uns gefallen hat. Mit herzlichen Grüßen aus Cuxhaven
5 out of 5
by A verified traveler

Posted 12 Oct 2018
Comment from Hotel Management
25 Oct 2018 by Das Team des Donner's Hotel & Spa, Hotel Management
Lieber Gast, vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir würden uns freuen Sie bald wieder bei uns begrüßen zur dürfen.
5 out of 5
by A verified traveler

August hols

Posted 4 Sep 2018 on Hotels
A lovely hotel in an excellent location for us
Comment from Hotel Management
22 Sep 2018 by Donner's Hotel & Spa, Hotel Management
Dear Beverley, thank you so much for your nice review. Our staff is glad that you enjoyed your stay in our hotel. Maybe we will see you again next year! Kind regards
5 out of 5
by A verified traveler

May 2018

Posted 28 May 2018 on Hotels
We were really lucky with the weather and the hotel is in an ideal location for us.
Comment from Hotel Management
29 Jun 2018 by Team Donner's Hotel & Spa, Hotel Management
Dear Beverley, thank you very much for your feedback. We appreciate that you took your time for a feedback. We would be glad to welcome you back soon. Kind regards
3 out of 5
by A verified traveler from Washington DC

Hard to find and not worth the trouble

Posted 15 Oct 2017
Found an entrance up a back alley and past the trash cans. This turned out to be the view from our small room. The first night we went up to the dining room to eat and were met by a rude employee who obviously did not want to serve us. We ordered lamb and were given fried fish. We were too tired and fed up to complain, it was about 9.30 at night and we had just got in from a harrowing 4 hour car ride from Holland. The front desk person on the last morning was rude, lied and was generally hateful. Best Western should remove this hotel from their brand!
4 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool

Return Visit

Posted 9 Sep 2017
Nice hotel in great location for us. Will be returning next year all being well.
5 out of 5
by Beverley

repeat holiday

Posted 8 Jun 2017 on Hotels
for us a good hotel in an excellent location
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