Ratings based on 115 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Antonio
Posted 9 Nov 2021
I booked it. Took a cab from airport. Then in the rain realized it was closed. Found a hotel near by. I don’t know what to think. Maybe it’s COVID. But it worked out with another hotel. It’s full of hotels. And it’s a great place to stay (Cusco). Enjoy
Comment from Hotel Management
9 Nov 2021 by Raymond, Hotel Management
This is a very dishonest review. I advised the guest in advance that we cannot receive him due to a medical emergency. Yet it appears as if he only checked his messages while on the way to our hotel in the taxi.
by A verified traveler from Sydney
Posted 11 Mar 2020
Cute courtyard. Lots of character. It’s a bit of a hike from the main square and San Blas. The return home was a bit brutal during the first few days when I hadn’t acclimatised well yet. But otherwise it is excellent value for money.
Comment from Hotel Management
11 Mar 2020 by RSL, Hotel Management
Thanks for your review. I hope you've fully recovered and we hope to welcome you back sometime.
by A verified traveler
Posted 30 Jan 2020
Nice. Clean and the staff was great ,is sheap but was great stayed there everything good
Comment from Hotel Management
30 Jan 2020 by Raymond, Hotel Management
Thanks for your opinion!
by A verified traveler
Posted 15 Dec 2019 on Hotels
Friendly staff, nice hostel. Basic but good breakfast. Good amenities for the low price.
Comment from Hotel Management
15 Dec 2019 by Raymond, Hotel Management
Thanks for your positive review!
by A verified traveler
Posted 20 Nov 2019
Comment from Hotel Management
22 Nov 2019 by Raymond, Hotel Management
Thanks for your feedback
by A verified traveler
Posted 1 Jun 2019 on Hotels
Nice, spartan accommodations that serve well as a launch pad for excursions outside of Cusco.
Comment from Hotel Management
2 Jun 2019 by Raymond, Hotel Management
Thanks a lot for your feedback!
by A verified traveler from Orlando, FL
Posted 23 Jan 2019
The place was well organized, the rooms were clean, comfy and organized. The staff was very helpful and professional, as well as kind. They assisted with recommended eateries, requesting rides and storing valuables. The area is also friendly. This hostel is a decently priced lodging for a humble stay at Cuzco.
Comment from Hotel Management
24 Jan 2019 by Raymond, Hotel Management
Thanks a lot for your five-star review. It was a pleasure having you as a guest.
by A verified traveler
Not good at all
Posted 20 Jan 2019 on HotelsVery thin walls and noisy when guests are there. Dingy and dirty. Pillows and bedding worn. They kept the front entrance locked and sometimes wouldn't answer to let me in for a long time.
Comment from Hotel Management
24 Jan 2019 by Raymond, Hotel Management
I disagree with everything you mention: we have high ratings for our cleanliness and our customer service so it seems most other guests would disagree with you too.
by A verified traveler
Posted 28 Dec 2018
It was a good location and quiet. The staff was excellent and helpful.
Our only complaint was the 'tea and coffee' service- the water used was not purified and gave us gastro-intestinel problems. The breakfast was extremely basic, fresh fruit would have been nice.
Comment from Hotel Management
30 Dec 2018 by Raymond, Hotel Management
Thanks for your review. We will definitely improve on our breakfast by including fresh fruits. However, we do not agree that the breakfast is "basic". We offer fresh bread, mermelade, different hams, coffee, tea, fruit juice, different types of eggs, as much as you like, all served by our excellent staff. Also: the water is boiled and is probably not the reason for your stomach problems.
by A verified traveler
Posted 3 Dec 2018
Comment from Hotel Management
5 Dec 2018 by Rolf van Rietschoten, Hotel Management
Muchas gracias por su opinión.
