Ratings based on 7 Verified Reviews
4.0 Room cleanliness
4.7 Service & staff
3.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2023
The place was nice and the staff was really helpful and sweet. They arranged a taxi for us and even pushed breakfast earlier so we can eat before starting our day.
by A verified traveler
Posted 16 Jun 2023 on Hotels
Comment from Hotel Management
17 Jun 2023 by Nilson, Hotel Management
Gracias por su calificacion estimado Edgar, esperamos pronto tenerlo de regreso y brindarle todas las comodidades, saludos de parte del equipo de hacienda LIbertad Cusco
by A verified traveler
Lovely hotel.
Posted 10 Feb 2023 on HotelsHad a lovely stay - the hotel is just outside of the old city about a 20 minute walk to the main square / cathedral but with plenty of places to eat locally too. Staff were always friendly and helpful and we felt very safe there.
Comment from Hotel Management
10 Feb 2023 by Nilson, Hotel Management
Thank you very much for your comment, dear Martin, we are proud to know that your stay was comfortable, it was wonderful to meet you, we hope to see you soon, have a nice day. greetings.
by A verified traveler
Posted 12 Aug 2022
Staff were very good.
When you ask for eggs they will charge extra but you don’t know until the check out.
Bathroom very small.
Comment from Hotel Management
12 Aug 2022 by Hacienda libertad, Hotel Management
Thank you for your stay, dear Cleopatra, your comments will help us improve and grow as a company, it was a pleasure having you in Cusco, see you soon.
by A verified traveler
Posted 6 Sep 2022 on Hotels
Não gostamos da estadia, o banheiro era muito pequeno, os lenções e travesseiros era sujo, o tempo que ficamos lá (9 dias) eles não trocaram as toalhas mesmo pedindo, e teve uns hospedes que eram muito barulhento e teve noites mal dormida.
A menina da recepção era bem bacana e gente boa.
Comment from Hotel Management
30 Sep 2022 by Hacienda libertad, Hotel Management
Boa tarde, obrigado por seus comentários querida e pedimos desculpas pelo inconveniente. Seus comentários nos ajudarão a melhorar.
by A verified traveler
Posted 21 Jul 2022
Que esta muy cerca del centro historico, y su personal muy amable.
Josue
Raquel
Nilson
Rosmeri
Jhudit.
Todos muy atentos y al pendiente del husped.
Gracias al personal por sus servicios prestados.
Muy buenas personas.
Comment from Hotel Management
22 Jul 2022 by Hacienda libertad cusco hotel , Hotel Management
Estimado sr. Pérez estamos encantados de sus palabras, nuestros colaboradores son jóvenes pero muy eficientes, estamos felices de que vuestra estancia con nosotros haya sido confortable, esperamos poder recibirlos en otra oportunidad.
by A verified traveler
Posted 15 Jul 2022
Very welcoming, smiling and warm staff. Very clean room. If you need anything; ask and they will do their best to help you. Hot water, TV, hair dryer available. Small hotel with a big heart. Right in the heart of Cuzco. I recommend without hesitation.
Comment from Hotel Management
15 Jul 2022 by Nilson, Hotel Management
Thank you very much for your comment dear Alain, your comments motivate us to improve, we hope that on your next visit to our Cusco, your stay with us will be much better.
