Ratings based on 223 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Sep 2023 on Orbitz
El hotel esta ubicado en un área tranquila y segura. El personal del hotel es excelente, muy servicial. Realizaron la coordinación para recogernos del aeropuerto y nos recomendaron excelentes opciones de comida, como entrega al hotel cuando estábamos cansadas y restaurantes en el área. El desayuno era delicioso, con opciones variadas cada día. Servicio en el cuarto. El día que nos fuimos de excursión nos prepararon un lunch box para el desayuno. El cuarto estaba limpio y el mantenimiento diario era excelente. Las áreas comunes muy acogedoras. Nos sugirieron un servicio de lavandería excelente. Si regreso escogería el mismo hotel.
5 out of 5
by A verified traveler from SAN JUAN

This traveler left a rating score only Posted 25 Sep 2023 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Posted 14 Dec 2022
Very good
5 out of 5
by A verified traveler

Posted 20 Nov 2022
The rooms were very clean, beds comfortable, there was shampoo and soap in the bathrooms. Always safe, as the front door was kept locked and you were buzzed in. I can’t say enough good things about the staff - super helpful, delivered breakfast to your room each morning, gave maps with advice on where to go in the area and arranged taxis. Would definitely stay again!
5 out of 5
by A verified traveler

Posted 4 Nov 2022
Great rooms and great service! Would definitely recommend.
5 out of 5
by A verified traveler

Posted 20 Oct 2022
Una propiedad muy limpia y acogedora perfecta para pasar unos días en Cusco
5 out of 5
by A verified traveler

I like it

Posted 20 Sep 2022 on Hotels
Very Nice. Clean
5 out of 5
by A verified traveler

Posted 19 Mar 2022
Great stay even for US standards. A little off the beaten path, but clean, safe, and accommodating hotel with very hospitable staff. Packed us a boxed lunch since our tour to Machu Picchu left early in the morning. Would definitely stay here again without even thinking about staying somewhere else, if I ever get the chance to go back to Cuzco.
Comment from Hotel Management
20 Mar 2022 by jose moreno., Hotel Management
le agradecemos sus amables comentarios,los que nos obligan a seguir mejorando la atencion a nuestro huespedes.
5 out of 5
by A verified traveler

Posted 15 Mar 2022 on Hotels
A wonderful hotel. Very accomodating. Staff was excellent. Wifi only worked in lobby but that could have been because of the storm.