Ratings based on 35 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Atlanta, Ga
Posted 9 Oct 2019
The staff was super friendly and helpful. Great location, near everything
by A verified traveler
Posted 8 May 2019 on Hotels
Heating the room impossible. Small radiator. Bathroom layout was awful. And water dripped through the sliding doors all over the floor. Service people cordial but I wouldn't stay there again.
by A verified traveler
Posted 8 Oct 2018 on Orbitz
Comment from Hotel Management
8 Oct 2018 by Amerinka, Hotel Management
gracias por su puntuación
by A verified traveler
Great stay!
Posted 27 Sep 2018 on HotelsOverall great stay. Clean rooms & great price. Cannot beat the location--right in the middle of Cusco and within walking distance of pretty much every attraction. Only downside is the staff doesn't really speak English. We got by okay with our Spanglish but it was hard to say the least.
Comment from Hotel Management
30 Sep 2018 by Amerinka, Hotel Management
thanks for your comments
by dinah
good location
Posted 2 May 2017 on HotelsThe place is centrally located..the room is clear and spacious..the staff are all accommodating..i will recommend to friends and family
by A verified traveler
Nice affordable hotel
Posted 12 Sep 2016 on HotelsStayed 2 nights, very affordable and very comfortable. A little old, but everything worked nicely and the showers were hot. Plus it is near many ships and restaurants, right next to main square.
by gary from Honolulu
Do not even consider this property at any price
Posted 5 Jul 2016 on HotelsHorrible!
Recommended
for Everyoneby A verified traveler
Nice hotel in good location
Posted 22 Aug 2015We stayed twice either side of a hike and were able to leave luggage at the hotel in between. The first time we had a fridge with beer and juice, the second time nothing. So we asked at reception if we could buy beer and the answer was no - go figure! Otherwise it was very comfortable and the breakfast was great!
Recommended
for Everyoneby A verified traveler
Enjoyed Peru
Posted 17 May 2015
Pros: Breakfast Buffet, nice entrance and sitting areas, staff very supportive.
Cons: The hot water system. It took us maybe 10 minutes of running the shower before we got hot water. And then sometimes only warm, not real hot if busy.
Location: Location was close to the square where everything is happening. Great location!
Hotel has nice entrance and lounge area and lots of variety and has very good tasting breakfast buffet. Rooms were fine, but on the small side, similar to all hotels we stayed at in Peru. Waiting to get hot water was our only complaint, but we stayed in 3 hotels in Peru and they all had this same issue of waiting sometimes 10 minutes for any hot water for your shower. Staff was very polite and kind to us. We had a view of the street from a small balcony from the bedroom, which we thought interesting to have. At night they would play music on the street. We are older and just wanted to sleep, but it did not last too long, maybe an hour or so.
by oscar from Costa Rica
A nightmare
Posted 4 Jan 2015 on HotelsOur experience was a nightmare:
-No Hot water and you need to demand it many times but only reaches a minimum temperature
-Hotel In general in poor conditions due to the lack of maintenance, there is not constant pressure of water, bathroom doors in poor condition so the water floods the area.
- The 2nd day the next room was flooded, and flooded ours so we had to change our room on our own because no one helped us with our stuff and was covering our shoes
- That night the hot water faucet broke down and the person does not know how to fix it, so I fix it by removing the faucet from another room to replace the one in our room, at 2am !!
We were on the 4th floor and when we asked for help, they said they could not
We were on the 4th floor and when we asked for help, they said they could not.
The only good thing to mention is that some employees tried to help but do not have the resources.
