Ratings based on 558 Verified Reviews

3.7 out of 5
74% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 10 Feb 2024
The overall location is great very walkable with lots of shops and dining options but we found the hotel to be poorly maintained and dirty with bugs. Our room had dirty sheets and mold in the shower dead bugs and hair on the floor. Looks nothing like the pictures on Expedia. There are signs all over that says they will be remodeling soon, i hope this is true because the have a great location and staff.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2023
2 out of 5
by A verified traveler

Posted 20 Oct 2023
The original room I was supposed to stay in was dirty so they put me in a room with single beds. The next night I was placed in a room which reflected what I had selected. It was dirty as well. When I complained at check out they only said they would let housekeeping know.
4 out of 5
by A verified traveler

Posted 13 Oct 2023
The room was spacious and comfortable but all the staff is to old
4 out of 5
by A verified traveler

Posted 23 Jun 2020 on CheapTickets
Good location. Good stay. I might come back when I am in the area again.
3 out of 5
by A verified traveler

Posted 11 Jan 2020 on Wotif
Comment from Hotel Management
15 Jan 2020 by Reservas, Hotel Management
Muito obrigada por nos avaliar
4 out of 5
by A verified traveler

Posted 14 Jul 2019
Comment from Hotel Management
17 Jul 2019 by Reservas, Hotel Management
Agradecemos sua avaliação
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Ok hotel right Downtown

Posted 12 Jul 2017
Pros: Quick and fast check-inn
Cons: Newer furniture
Location: right downtown
Personel was great A bit an old hotel But was clean, close to everything
3 out of 5
by A verified traveler from maryland

Old, cold hotel in the heart of the city.

Posted 14 Sep 2014
This hotel is exactly what you pay for. It is in a safe area more or less and right near busses and the Tourist bus a few blocks away. The only staff member who "speaks English" BARELY speaks English.... so that was a bit annoying. Can't say they were the friendliest either.... The breakfast was fabulous though, I'll give them that. The room was basic. A bed, a side table, and a "desk". I'm pretty sure the mattress hadn't been changed in ages but at least the pillow didn't smell.