Ratings based on 583 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
I was very pleased with my stay at this motel. We had no problems.
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello jim,We are delighted to hear that you had a pleasant stay at our motel. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Abdul,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.
by A verified traveler
Posted 28 May 2024
Terrible to stay with family and small kids
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello Kiran, We regret to hear about your experience and appreciate your feedback. Your comfort is important to us, and we will address your concerns internally. Our goal is to provide a welcoming environment for all guests, and we take all feedback seriously. If you would like to discuss your stay further, please feel free to contact our management team.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello Jose, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 27 May 2024
Clean room, better than average breakfast, friendly staff at check-in. Competitive room rate.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Michael,We are pleased to hear that you appreciated the cleanliness of your room, enjoyed the breakfast options, and found our staff friendly during your check-in. We strive to offer competitive rates to our guests for their stay with us. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Grayson,We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 24 May 2024
Been staying here whenever i visit Cummings. Great staff, helpful and friendly
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Kerry,We are thrilled to hear that you enjoyed the service provided by our staff during your stay in Cummings. Our team always strives to offer excellent hospitality to all our guests. Your kind words will be shared with our staff to motivate them further. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 22 May 2024
Reserved a handicapped accessible room, but wasn't able to get one since I had 2 smallish dogs with me. Expedia listed this hotel as pet friendly, but did not indicate anywhere I could noticeably see any restrictions or additional charges for pets. I was forced to stay in a "pet" room. Also, I was charged $35 per dog, per night ($140 over the Expedia quoted charge)
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello Elise, We apologize for any inconvenience you experienced during your stay. Our pet policy, including additional charges and room restrictions, is available on our website for guests to review before booking. Feel free to reach out to management directly to discuss your concerns further.
by A verified traveler
Posted 21 May 2024
Room smelled like someone had ate Italian in the room!
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Jimmie, We appreciate you sharing your feedback with us. Our housekeeping team will look into this matter to ensure a pleasant stay for our guests in the future. If you have any further concerns, please reach out to our management team directly. Thank you for staying with us.
by A verified traveler
Posted 20 May 2024
It was very nice and excellent
Comment from Hotel Management
23 May 2024 by Manager, Hotel Management
Hello Yash,We are delighted to hear that you had a nice and excellent experience during your stay with us. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team directly. Your satisfaction is our top priority.
