Ratings based on 713 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Motel is a little run down and dingy.
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 28 May 2024
Our stay at this hotel was fine. Pretty basic but had everything we needed. Parking was very very limited.
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 8 May 2024
Didn't have TV service a LOT
by A verified traveler
Posted 3 May 2024
The room was on floor two of three. Floor three was a smoking floor. However, when we entered our room it smelled of smoke residue and the window was open. We had to put the sheets back on the bed during the night because they kept coming off the bed corners. Bad night sleep. We heard water dripping above the ceiling after the water ran. Checkout wasn’t until 10 or 1100A but we got a knock on our door at 800A to see if we were leaving. We won’t be back.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Property was not clean. There was black mold in the shower, behind the toilet. Exhaust fan ran but had no effect. Room smelled musky. Carpet on floor was not clean. Dust was built up on floor around edge of room. Room in bad need of a through cleaning.
Comment from Hotel Management
25 Apr 2024 by ASM, Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham La Vale/Cumberland Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, I am saddened to hear about the state of the room you were checked into. Please rest assured that management is taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet the needs and expectations of our guests. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 25 Apr 2024
nice lawn with picnic tables
by A verified traveler
Posted 20 Apr 2024
Staff was amazing
