Ratings based on 995 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Fififigivj
by A verified traveler
Posted 2 Jun 2024
Its a really old property and it shows. I was hoping that with Wyndham buying it out, that theyd have put some money into a renovation since i last stayed here like 4 or 5 years ago, but no such luck.
Its a place to sleep but not much else. Bed is comfy and the water pressure is good and the rooms are sized reasonably.
by A verified traveler
Posted 1 Jun 2024
This hotel is run in n makeshift fashion where everything is held together barely by homebrew repair and scotch tape. It is not a hotel worthy of any brand name, even Ramada. The food was terrible and doled out in the smallest possible portions to keep costs down. And yet the cost was like a normal branded hotel…
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello vuk,We appreciate your feedback and apologize for falling short of your expectations. Our team continually works to maintain our facilities to the highest standards. We regret any disappointment with the food portions and will address this internally. Your insights are valuable as we strive to enhance the guest experience.
by A verified traveler from Kings Park
Posted 28 May 2024
All was fine except the breakfast. All items were empty or gone at least 15 minutes before close. Coffee was also gone.
Comment from Hotel Management
29 May 2024 by Manager, Hotel Management
Hello Therese, We appreciate your feedback regarding the breakfast service and apologize for any inconvenience experienced. Guest satisfaction is a top priority, and your comments will be shared with our team for review and improvement. We strive to ensure all guests have a positive experience during their stay with us.
by A verified traveler
Posted 27 May 2024
Handicap parking spaces and a nice handicap accessible room with shower bench. It worked perfectly for my Dad.
Staff was very helpful and kind.
Comment from Hotel Management
31 May 2024 by Manager, Hotel Management
Hello Susan,We are delighted to hear that our handicap parking and accessible room met your father's needs. Our team always aims to provide helpful and kind service to all our guests. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 26 May 2024
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Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello ROBERTA, We thank you for sharing your feedback with us. Your experience is important to us, and we regret to learn of any inconveniences during your stay. We value all guest comments as they provide insight into ways we can continuously improve our services. If you have any further concerns, please do not hesitate to reach out to our management team for further assistance.
by A verified traveler
Posted 21 May 2024
I experienced really bad customer service upon arrival and the bathtub was so filthy. The free breakfast was a joke.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello DAVID, We value your feedback and apologize for any inconvenience caused during your stay. We encourage you to reach out to our management team directly with further details regarding your experience for further investigation. Thank you for bringing these concerns to our attention.
by A verified traveler
Posted 20 May 2024
Nice place
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Matthew,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay at our hotel. We appreciate your kind words and hope to welcome you back in the future.
by A verified traveler
Posted 17 May 2024
Front desk clerks friendly and helpful, place was clean, breakfast was good, great location
walkable to restaurants and shopping, would stay again!
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Jayne,We appreciate your positive feedback on our friendly staff, cleanliness, delicious breakfast, and convenient location near restaurants and shopping. We hope to welcome you back in the future for another enjoyable stay!
by A verified traveler
Posted 5 May 2024
Some shady looking people around.
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Hello chris,We take all feedback seriously and appreciate you sharing your experience with us. Your safety and comfort are our top priorities, and we advise guests to report any concerns to our team for immediate assistance. Your feedback will help us improve our security measures for all future guests.
