Ratings based on 537 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
5 May 2024 by Johnny, Hotel Management
Yvette. you made my day by saying we are Excellent.We thank and appreciate you. Please come again.
by A verified traveler
Posted 3 May 2024
2 star
Comment from Hotel Management
3 May 2024 by Johnny, Hotel Management
Hello Marc, we don't see your concern. Please always ask for the Manager to discuss about any issue you had. We take it seriously. Since we don't know what happened, I would say we thank and appreciate you.
by A verified traveler
Posted 21 Apr 2024
This was a great place tucked away in the hills. We are grateful they were pwt friendly and even had a back door to our room with a patio
Comment from Hotel Management
3 May 2024 by Johnny, Hotel Management
Hello, Suzanne, we thank and appreciate you. Please come again.
by A verified traveler
Posted 12 Apr 2024
The location is wonderful. It’s in a dreadful condition. No hot water, Areas of construction within the room
Comment from Hotel Management
13 Apr 2024 by Johnny, Hotel Management
Hello, Jermy, we had painters painting the rooms on the opposite end of the hotel. We apologize for the inconvenience. We had around 20 rooms rented out at that day. Most of the guests checked out by 9:30 am because the water was shut off between 11:05 am till 11:15 am to fix a pipe urgently. We apologize again for any inconvenience that caused. We are now done with all the renovations. Our guests are extremely happy to stay in newly painted rooms. We are very sorry. It was one time event during the renovation. We thank you for coming. Please come again. I promise it will not happen again.
by A verified traveler
Posted 1 Apr 2024
The price was good. They offered free water. The room was clean but they need to change their towels. Horrible towels. The towels are so thin because of over used. At the last day, we noticed that at the bottom of our bed sheet there was a a bloody looking stain on it. We think it was a paint because they just painted their furniture. We are better in checking our bed sheets when we first get into our room but this time we didn't do a very good job. Hopefully, it was not blood .
Comment from Hotel Management
7 Apr 2024 by Johnny, Hotel Management
Matthew, sorry for your concern. I can assure you we do not use bloody or any spotty bedding. The painters were rushing to finish last 5 rooms. They covered the bed setup rooms with their clear plastics. The spot you saw it might have been from the headboard stain. All the rooms were painted and all the Furnitures were stained. I am sorry for the inconvenience. We could have switched you from that room had you informed us. We are definitely changing the towels. The towels we ordered were for the contractors. We do have some fluffy towels in our linen storage. But we are aware of this issue and will address soon. We apologize for it.
by A verified traveler
Posted 27 Mar 2024
Enjoyed our stay.
Only suggestion we have would be to get better towels.
Comment from Hotel Management
7 Apr 2024 by Johnny, Hotel Management
Hello, Kay, i agree with you 100%. We are working on ordering better and fluffy towels. We were trying to use up the towels we have on stock. But you will not see them any more next time you come. We thank and appreciate you. Please come again.
by A verified traveler
Posted 7 Mar 2024
The girl working the first desk was super friendly and very helpful. The rooms are very big and spacious. We loved the balcony where we sit outside and listened to the creek running,
Comment from Hotel Management
7 Apr 2024 by Johnny, Hotel Management
Hello, Kendra, we thank and appreciate you. I am glad you loved the hotel and the area. Please come again.
by A verified traveler
Posted 1 Feb 2024
Room was not cleaned well. Staff shared they had employees quit and were not fully staffed.
Comment from Hotel Management
2 Feb 2024 by Johnny, Hotel Management
Ervin, regardless of the circumstances, we are appreciating and thanking you for your visit. The Mangers's cell phone numbers are posted at the Front Desk. Manager would have offered another room if one room was not cleaned. We do apologize. Please consider it was an isolated case. Please look at many other positive reviews.
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by Johnny, Hotel Management
Hello, Ms. Nancy, we thank and appreciate you. Please come again.
by A verified traveler from spokane
Posted 22 Jan 2024 on Orbitz
cool little hotel in the middle of nowhere.
Comment from Hotel Management
22 Jan 2024 by Johnny, Hotel Management
Hello, Derek, we thank and appreciate you . Please come again.
