Ratings based on 768 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Front desk is rude
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 15 May 2024
It was clean outside
by A verified traveler
Posted 11 May 2024
Just needed a clean place to sleep. That’s what I got.
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Alexander,We are pleased to hear that you found our hotel to be a clean place for your stay. Providing a comfortable environment for our guests is our priority. If you have any further feedback or need assistance in the future, please feel free to contact us.
by A verified traveler
Posted 10 May 2024
Nice staff. Room is ok not fancy
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Hello Erik,We appreciate your kind words about our staff and value your feedback on the room. Your input helps us improve our services for future guests. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team directly.
by A verified traveler
Posted 23 Apr 2024
Comment from Hotel Management
14 May 2024 by Guest Relation Management, Hotel Management
Hi Denise,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
by A verified traveler
Posted 15 Apr 2024
Easy check in. Breakfast changed daily. We could hear footsteps above our first floor room. Parking and WiFi were included
Comment from Hotel Management
16 Apr 2024 by Guest Relation Management, Hotel Management
Hi Dean,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you had an easy check-in experience and that you enjoyed the variety of breakfast options that changed daily. Your comfort is important to us, and we will look into ways to minimize noise disturbances for our guests in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 14 Apr 2024
Everything
Comment from Hotel Management
16 Apr 2024 by Guest Relation Management, Hotel Management
Hi Irvin,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 14 Apr 2024
Clean. Comfy beds.Close to highway.
Comment from Hotel Management
16 Apr 2024 by Guest Relation Management, Hotel Management
Hi Gail,Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you found our accommodations clean, with comfy beds, and conveniently located close to the highway. Your comfort and satisfaction are important to us, and we appreciate your positive comments. We value your feedback and look forward to welcoming you back for another enjoyable stay.
by A verified traveler
Posted 14 Apr 2024
For a Wyndom property I was surprised at how unkept the place was even tho in 2018 it was voted most outstanding Microtel. Staff were not professionally dressed, one actually was wearing a construction company Tshirt. Place to buy food in lobby was cash only. Blue pillow in room had what appeared like dried on runny nose stuff. Breakfast, hash browns cold every day, gravy on Sunday cold, coffee was good. Was so so place to stay
Comment from Hotel Management
16 Apr 2024 by Guest Relation Management, Hotel Management
Hi Cheryl,Thank you for sharing your feedback about your recent stay with us. We take your comments seriously and will address them with our team to ensure that all staff members are dressed appropriately and that our amenities are clearly communicated to guests. We will also review our housekeeping procedures to ensure that our rooms meet the highest standards of cleanliness. We hope to have the opportunity to regain your trust and provide you with a more pleasant experience in the future.
