Ratings based on 982 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Malvern
Posted 14 Jun 2024
The shower head made it impossible to shower without getting your hair wet.
Comment from Hotel Management
15 Jun 2024 by Ivonee Cortez, Hotel Management
We regret what happened during your stay, thank you for sharing it and we will take necessary measures to prevent it from happening again, we hope you will give us the opportunity to provide you with our service.
by A verified traveler
Posted 9 Jun 2024
Everything
Comment from Hotel Management
9 Jun 2024 by Ivonee Cortez, Hotel Management
Gracias por su reciente visita, le esperamos pronto
by A verified traveler
Posted 1 Jun 2024
Rooms are small, no wash rags, or other small details
Comment from Hotel Management
8 Jun 2024 by Ivonee Cortez, Hotel Management
Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel.
by A verified traveler
Posted 10 May 2024
.
Comment from Hotel Management
30 May 2024 by Ivonee Cortez, Hotel Management
Gracias por su reciente visita, esperamos nos dé la oportunidad de servirle mejor en un futuro cercano.
by A verified traveler
Posted 5 May 2024
Great place to stay with pets. We drive twice a year to Mexico from canada and back. Ibis is our choice!
Comment from Hotel Management
30 May 2024 by Ivonee Cortez, Hotel Management
Gracias por su reciente visita, le esperamos pronto.
by A verified traveler
Posted 24 Apr 2024
It was good and quiet
Comment from Hotel Management
30 May 2024 by Ivonee Cortez, Hotel Management
Thank you for your recent visit, we hope to see you soon.
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Ivonee Cortez, Hotel Management
Gracias por su reciente visita, le esperamos pronto.
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Ivonee Cortez, Hotel Management
Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.
by A verified traveler
Posted 6 Mar 2024
The bathroom had a foul sewer stink. There was a defective fan on in our room banging all night. Noisy TV etc all niggt
Comment from Hotel Management
25 Mar 2024 by Ivonee Cortez, Hotel Management
Thank you very much for taking the time to share your opinion with us. We would have liked you to have a better experience in our hotel and that is why we take note to improve the points that were not to your liking. we hope to see you soon.
by A verified traveler
Posted 24 Feb 2024
Perfect. Clean. And great price
Comment from Hotel Management
7 Mar 2024 by Ivonee Cortez, Hotel Management
Muchas Gracias por su visita. Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta
