Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Everything was perfect
Comment from Hotel Management
7 Jun 2024 by Guest service manager, Hotel Management
THANK YOU! Dear guest, your comments are of great value to us, our commitment is to provide you with excellent quality services and attention.
by A verified traveler
Posted 4 Jun 2024
Nice place!
Comment from Hotel Management
7 Jun 2024 by Gerente de servicio al huesped., Hotel Management
Estimado huésped: ¡Fue un placer recibirlo en Hotel Lucerna! Esperamos volver a verle pronto. Gracias por todo. Valoramos mucho su excelente calificación.
by A verified traveler
Posted 25 May 2024
Convenient location, near restaurants and mall. Near everything. Friendly staff. Would definitely book again.
Comment from Hotel Management
31 May 2024 by Guest service manager, Hotel Management
THANK YOU! Dear guest, your comments are of great value to us, our commitment is to provide you with excellent quality services and attention.
by A verified traveler from Mission
Posted 24 May 2024
Breakfast is great, staff is very helpful
Comment from Hotel Management
24 May 2024 by Guest service manager, Hotel Management
We always aim to deliver a great experience at our hotel, and we are so sorry we didn’t meet your expectations. Thank you for taking the time to leave us a review.
by A verified traveler from Peoria
Posted 24 May 2024
by A verified traveler
Posted 8 May 2024
I love it this hotel as much as my home
Comment from Hotel Management
24 May 2024 by Guest service manager, Hotel Management
Thank you for your evaluation, it has been a pleasure serving you. We glad you made yourself at home.
by A verified traveler
Posted 25 Apr 2024
Very nice all de staff, friendly and
efficient
Comment from Hotel Management
26 Apr 2024 by Guest service manager, Hotel Management
Thank you for your evaluation, It has been a pleasure to serve you. We hope to see you soon in Culiacan.
by A verified traveler
Posted 28 Mar 2024
Really good service
Comment from Hotel Management
2 Apr 2024 by Guest service manager, Hotel Management
Thank you for your evaluation, it has been a pleasure serving you. We glad you made yourself at home.
by A verified traveler
Posted 27 Mar 2024
Good location
Comment from Hotel Management
28 Mar 2024 by Guest service manager, Hotel Management
Thank you for your evaluation, it has been a pleasure serving you. We glad you made yourself at home.
by A verified traveler
Posted 26 Mar 2024
Very nice and clean hotel .
Very friendly.
Comment from Hotel Management
11 Apr 2024 by Guest service manager, Hotel Management
Thank you for visiting us!!! we work hard to make you feel at home.
