Ratings based on 497 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
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Comment from Hotel Management
11 Jun 2024 by Su visita a Holiday Inn Express Culiacan, Hotel Management
Agradecemos su visita y sus comentarios, nos agradara verlo de nuevo.
by A verified traveler
Posted 18 May 2024
Good hotel to stay
Comment from Hotel Management
21 May 2024 by su visita a Holiday Inn Express Culiacan, Hotel Management
Gracias por su visita , nos da gusto saber que disfruto nuestro servicio.
by A verified traveler
Posted 16 May 2024
Good. Hotel
Comment from Hotel Management
11 Jun 2024 by Su visita a Holiday Inn Express Culiacan, Hotel Management
gracias por su visita
by A verified traveler
Posted 15 May 2024
Great experience overll
Comment from Hotel Management
21 May 2024 by Su visita a Holiday Inn Express Culiacan, Hotel Management
Muchas gracias por su preferencia
by A verified traveler
Posted 17 Apr 2024
We had to wait more than 40 minutes for the check in , the manager saw the big line and she decided to go to her office instead to help the only person in reception pretty bad service
Comment from Hotel Management
17 Apr 2024 by Su visita a Holiday Inn Express Culiacan, Hotel Management
Agradezco su visita y su retroalimentación, lamentamos que haya notado que no contamos con personal suficiente ya sabemos lo importante que es para nuestros huéspedes su tiempo.Le aseguro que estamos trabajando en corregir este tema y poder atenderlos rápidamente y de la mejor manera.Espero nos visite nuevamente y podamos mejorar su impresión de nuestra atención.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
13 May 2024 by Su visita a Holiday Inn Express Culiacan, Hotel Management
Gracias por su visita a nuestro hotel.
by A verified traveler
Posted 18 Mar 2024 on Orbitz
They should update their shuttle service to airport they claim they have 24hr service but they only offer it after 8am
Comment from Hotel Management
23 Mar 2024 by su visita a Holiday Inn Express Culiacan, Hotel Management
We are sorry for the confusion of the information, we will update our data so that we can provide clearer information and be of more assistance in this matter
by A verified traveler
Posted 20 Feb 2024
unfortunately this was a bit disappointing visit, I am a returning customer, however first visit 4 years ago was a five star visit this visit was not, the place had some areas of opportunity in terms of cleanliness and also maintenance, from mold in the shower doors to non functional devices. Service in other hand was on a very high level, personnel was warm and welcoming and service oriented, It's all about the building care and maintenance that will bring this place back to what it was before.
by A verified traveler
Posted 20 Feb 2024
Beads
