Ratings based on 500 Verified Reviews

4.2 out of 5
79% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 9 Apr 2024
Staff was unfriendly at reception desk, did not allow to do an early check in even though room was ready. Room did not have hot water for half a day, staff did nothing to attempt to repair it.
Comment from Hotel Management
5 Jun 2024 by Lautaro, Hotel Management
Dear Lautaro, we are sorry about the experiences you had during your stay, we are going to review with the corresponding area so we can reverse this kind of details.
5 out of 5
by A verified traveler

Posted 5 Apr 2024
The staff was very helpful and pleasant
Comment from Hotel Management
12 Jun 2024 by Alicia GV, Hotel Management
Dear Larry, thank you so much for your comments, we hope you come back soon.
5 out of 5
by A verified traveler

Posted 3 Feb 2024
Restaurants within walking distance. The road is busy but not too far to walk. Good price and very clean well appointed room that was quite spacious for the price. The little suite had fridge, sink microwave, eating table and sofa. So convenient to eat in if you needed to.
Comment from Hotel Management
3 Feb 2024 by Front desk, Hotel Management
Hi Deb! We highly appreciate your comments and we're glad you enjoyed your stay with usThank you for your kind words!
5 out of 5
by A verified traveler

Leaky wiki!

Posted 24 Jan 2024 on Hotels
Toilet leaked at the base seañ
Comment from Hotel Management
25 Jan 2024 by General Manager, Hotel Management
Dear Louis, thank you for your comments, we apologize for this detail, we will share with the maintenance area the problem that occurred during your stay, we hope to welcome you again on your next visit to the city.
5 out of 5
by A verified traveler

Posted 7 Jan 2024
Its a nice place to stay and the staff its very nice
Comment from Hotel Management
8 Jan 2024 by ., Hotel Management
Thank you for your comment, we hope to see you soon
3 out of 5
by A verified traveler

Posted 15 Dec 2023
It is ok, no frills. City Express is very consistent.
Comment from Hotel Management
22 Dec 2023 by ., Hotel Management
Hi jeffrey! thanks for your comment, we hope to see you soon
5 out of 5
by A verified traveler

Posted 27 Nov 2023
Very good
Comment from Hotel Management
22 Dec 2023 by ., Hotel Management
Hi Gerardo! thanks for share your comment to us. Our personal will know about that. hope see you soon
5 out of 5
by A verified traveler

Posted 21 Nov 2023
Comment from Hotel Management
22 Dec 2023 by ., Hotel Management
Hola Jim, ¿como te encuentras hoy? agradecemos tu comentario y espermoa verte pronto por aqui
5 out of 5
by A verified traveler

Posted 11 Nov 2023 on Hotels
Good
Comment from Hotel Management
22 Dec 2023 by ., Hotel Management
Hello Leo, Thanks for your comment, we hope to see you soon for here
5 out of 5
by A verified traveler

Buena estancia

Posted 6 Nov 2023 on Hotels
Las instalaciones bien, limpias, comodas Buena atención
Comment from Hotel Management
22 Dec 2023 by ., Hotel Management
Hola Cynthia, muchas gracias por tu comentario.. Nos alegra saber que te la pasaste bien, y esperamos verte pronto por aca.