Ratings based on 294 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 31 May 2024
Mi estadía en Mamacita's Guest House fue absolutamente encantadora. Desde el momento en que llegué, me recibieron con una cálida bienvenida y un ambiente acogedor. La habitación estaba impecablemente limpia y decorada con un encanto caribeño que realmente te hace sentir como en casa. El personal fue excepcionalmente amable y servicial, siempre dispuesto a brindar recomendaciones sobre lugares para visitar y actividades para disfrutar en la hermosa isla. Además, la ubicación del hotel es perfecta, a solo unos pasos de la playa y cerca de restaurantes y tiendas locales. Definitivamente volveré a Mamacita's en mi próximo viaje a este paraíso caribeño."
by A verified traveler
Posted 29 May 2024
Location is very convenient. Close to the only bakery in the island. The room was clean the only two things that were a little bit of an issue was the access to the employees before 10am and the tiny space where the toilet is. I am a 5’8/145lbs female and it was very complicated for me. Can’t imagine the trouble for a taller or bigger person.
by A verified traveler
Posted 27 May 2024
The room was decent. It was clean and walking distance to the ferry which was convenient. Very noisy though from the bar downstairs but if you don't mind the noise its not terrible after 10pm. The shower also stays very cold. The water ran on the hottest setting for about 30 minutes and was still cold. I don't mind cold showers so it wasn't bad, but if you need a hot shower you definitely won't get one lol. If you want to visit Flameco Beach, consider staying at a closer place. Taxis are very expensive for a less than 10 minute drive.
by A verified traveler
Posted 22 May 2024
The guest house was very close to ferry. It was within walking distance of the restaurants and entertainment.
by A verified traveler
Posted 22 May 2024
Lugar muy agradable y sobretodo super clean. Excelente opción en Culebra
by A verified traveler
Posted 18 May 2024
Dear Expedia Customer Service,
I am writing to request a full refund for our recent stay at Mamacitas Hotel in Culebra, room 305, booked through Expedia. Unfortunately, our experience was far from satisfactory due to several significant issues.
Upon arrival, we discovered that the air conditioning in our room was not functioning, making the room unbearably hot. We immediately informed the hotel office, but they did not have a maintenance team available to fix the problem. Additionally, the staff informed us that there were no other rooms available, leaving us with no choice but to sleep in our cars.
Moreover, the room was in extremely poor condition:
- The room was dirty, with visible dust covering surfaces.
- We found a cockroach in the room.
- There were blood stains on the pillow covers.
- There were food stains on the floor.
Given these unacceptable conditions, we are requesting a full refund of $193.84. Our stay was severely impacted by these issues, and we believe a refund is justified. Can you refund it back to my card that I use for this reservation ?
Thank you for your prompt attention to this matter. I look forward to your response and resolution.
Best regards,
[
by A verified traveler
Posted 1 May 2024
Upstairs balcony amazing ! Shower small and shower curtain gross but room comfortable. Staff friendly and location is great.
by A verified traveler
Posted 28 Apr 2024
El cuarto estaba en excelentes condiciones y muy limpio.
by A verified traveler from San Juan
Posted 24 Apr 2024
Bastante bueno 👍
