Ratings based on 188 Verified Reviews

4.0 out of 5
95% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 May 2024
Friendly and professional employees
Comment from Hotel Management
10 Jun 2024 by Bruna Oliveira - CAC, Hotel Management
Sr. Peter!Obrigada por nos avaliar.Esperamos recebe-lo novamente em breve!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2023
1 out of 5
by A verified traveler from CAGUAS

Posted 16 Feb 2023
USTEDES, deben indicar mas claramente cuando un hospedaje acepta mascotas. Estoy con una alergia cronica y sintomas de asma por esa situacion.
Comment from Hotel Management
17 Feb 2023 by Bruna Oliveira - CAC, Hotel Management
Sr. Jaime! Agradecemos por compartilhar conosco sobre sua hospedagem! Quanto a sinalização de hospedagem de PET, temos avisos nos espaços físicos e também nos sites onde estamos presentes.
5 out of 5
by A verified traveler

Posted 31 Aug 2021 on Hotels
Comment from Hotel Management
24 Sep 2021 by Bruna Oliveira - Coordenadora de Atendimento , Hotel Management
Obrigado por dedicar um tempo para compartilhar o seu feedback. Esperamos recebê-lo muito em breve em nosso hotel!
5 out of 5
by A verified traveler

Posted 30 Aug 2021 on Orbitz
Good
Comment from Hotel Management
24 Sep 2021 by Bruna Oliveira - Coordenadora de Atendimento , Hotel Management
Yuri! Obrigado por dedicar um tempo para compartilhar o seu feedback. Esperamos recebê-lo muito em breve em nosso hotel!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2018 on Hotels
4 out of 5
by adrian from chiang mai

portuguese only

Posted 29 Sep 2014 on Hotels
no speak English (or anything else), nobody. try to compensate with "can do attitude", not often found in Brasil. 1 weakness: the air; buzzing with all kind of itching insects. they should systematically pscchhht the rooms.
3 out of 5
by Geert de haas from Porto Alegre

Posted 25 Aug 2013 on Hotels
Overall view was ok. Only Internet was very very slow. For business it was not workable.
5 out of 5
by A verified traveler

Near airport

Posted 3 Aug 2013 on Hotels
Nice hotel
1 out of 5
by A verified traveler from New York

Worst service

Posted 30 Oct 2011
Location: Uptown.
Without bribing front desk clerks did not give even car service phone numbers ,not bothered to arrange car service . Do not recommend this hotel to any foreigner.
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