Ratings based on 504 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good place to stay before and after Pantanel.
Posted 13 Sep 2023 on HotelsWe stayed here twice before and after our Pantanel trip. We had good stays both times. Meals were good, but service was slow.
Comment from Hotel Management
18 Sep 2023 by Leticia Lucas, Hotel Management
Thank you for your review.
by A verified traveler from GREENSBORO
Posted 5 Jun 2023
Comment from Hotel Management
18 Jul 2023 by Leticia Lucas, Hotel Management
Olá Frank,Agradecemos pela avaliação feita.
by A verified traveler
Posted 30 May 2023 on Hotels
Comment from Hotel Management
16 Jun 2023 by Leticia Lucas, Hotel Management
Agradecemos pela avaliação feita.
by A verified traveler
Posted 29 May 2023
Great
Comment from Hotel Management
16 Jun 2023 by Leticia Lucas, Hotel Management
Agradecemos pela avaliação feita.
by A verified traveler
Posted 12 May 2023
Everything was even better than expected
Comment from Hotel Management
22 May 2023 by Leticia Lucas, Hotel Management
Thank you for the compliment and evaluation made.
by A verified traveler
Posted 22 Mar 2023 on Hotels
Comment from Hotel Management
27 Mar 2023 by Leticia Lucas, Hotel Management
Olá Sr ViniciusAgradecemos pela avaliação feita. Se houve alguma insatisfação em sua hospedagem, gostaríamos muito de te ouvir, pois com ela conseguiremos identificar os pontos que precisamos melhorar. Estou a disposição.
by A verified traveler from SACRAMENTO
Posted 22 Jan 2023
Comment from Hotel Management
13 Mar 2023 by Leticia Lucas, Hotel Management
Olá Sra Elizabete,Agradeço pela avaliação feita.
by A verified traveler
Posted 3 Dec 2022
Comment from Hotel Management
18 Jan 2024 by Hotel Gran Odara, Hotel Management
Agradecemos pela sua avaliação.
by A verified traveler
Great Stay but breakfast a challenge for Vegans
Posted 24 Oct 2022 on HotelsMy friend and I spent two nights here at the beginning and end of our wildlife visit to the Pantanal. It was a real luxury to take their magnificent showers (the water pressure) and stay in their wonderful rooms. I did not rate the highest only because there were few English speaking people to help us, but Jefferson was so great at the front desk one day. Also, the breakfast buffet offered no vegan/gluten free options and it was hard to ask for what we needed because of the language barrier. When we figured out how to communicate, the restaurant was very very accommodating. Overall a great value for the money. Top notch.
Comment from Hotel Management
26 Oct 2022 by Leticia Lucas, Hotel Management
Hello Dear Patricia,thanks for your review made.
by A verified traveler
Posted 11 Oct 2022 on Hotels
Comment from Hotel Management
14 Oct 2022 by Leticia Lucas, Hotel Management
Olá Anerew, Agradecemos pela avaliação feita.
