Ratings based on 360 Verified Reviews

4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
1 out of 5
by A verified traveler

Posted 1 Sep 2023
Poorly trained reception
5 out of 5
by A verified traveler

Stop over for Pantanal

Posted 23 Apr 2023 on Hotels
A good hotel with nice outdoor area with a small pool in the midst of a concrete city. Good as a stop over for trips to Pantanal as Cuiaba not really a tourist destination in it's own right.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jul 2021
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2021
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2019
5 out of 5
by A verified traveler from Menphis Tennessee

Posted 2 Oct 2018
A oasis in the middle of the city , feels like home and the breakfast is a feast in the morning. Always stay there any time I’m in Cuiabá.
5 out of 5
by A verified traveler

Posted 29 Aug 2018 on Hotels
Extremely comfortable and clean hotel with friendly staff
2 out of 5
by A verified traveler

Posted 31 Jul 2017
The people from the lobby was very sweet and friendly also the ladies from the breakfast area.that was it,my room never got clean , I have to ask for soap and towels.the ladies Who was in charge of cleaning my room never replace my cups, and didn't take the dirty ones or the trash out :( change room twice because of the water in the shower was licking all over the bathroom and same problem on the other also.ps: excellent staff.
Comment from Hotel Management
5 Aug 2017 by Gerencia, Hotel Management
Good morning, these photos are not from Amazon Plaza Hotel.