Ratings based on 405 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Love this place. Beautiful architecture and staff is friendly. Will be visiting again. Highly recommended!
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 10 Apr 2024
Nuestro hotel favorito en Cuernavaca para relajarnos con la familia. Está muy bien cuidado, la alberca climatizada, las áreas verdes son muy bonitas, las habitaciones cómodas, el staff muy cálido, el restaurante muy bueno y con opciones muy variadas.
Varios alimentos del menú y el buffet son tradicionales mexicanos y tienen un sabor auténtico y delicioso, lo cual es muy conveniente para quienes gustan de probar la cocina local.
René de recepción, Agustín e Ilse de restaurante y Simón de valet parking fueron particularmente amables.
by A verified traveler
Posted 15 Mar 2024 on Hotels
A C unit inefficient, hot room, room for four people but equipped for only two, towells, soap, shampoo,drinking water.
front desk do not aswear the phone all the time.
by A verified traveler
Posted 5 Feb 2024
The hotel is beautiful!
Comment from Hotel Management
5 Feb 2024 by Hotel Vista Hermosa, Hotel Management
Muchas gracias por sus comentarios, es un gusto atenderle. Los esperamos nuevamente!!
by A verified traveler
Posted 28 Jan 2024
The staff is always willing to help and are very friendly.
Comment from Hotel Management
5 Feb 2024 by Hotel Vista Hermosa, Hotel Management
Muchas gracias por sus comentarios, es un gusto atenderle. Los esperamos nuevamente!!
by A verified traveler from las vegas
Posted 17 Sep 2023
was perfect for my grandson and the family
by A verified traveler
Posted 31 Aug 2023
Cockroach
by A verified traveler
Posted 27 Jul 2023
by A verified traveler
Posted 21 Jul 2023
