Ratings based on 50 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Second time here. Wonderful.
by A verified traveler
Posted 25 Nov 2023
by A verified traveler
Posted 14 Oct 2023
by A verified traveler
Posted 16 Dec 2022
by A verified traveler
Posted 10 Nov 2022 on Orbitz
by A verified traveler
Posted 6 Aug 2022
I was charged more than Expedia promised. My room was overlooking a very busy street and three of the eight nights incredibly loud music from a club blared into my room until 3 am. The staff was mostly friendly but Spanish is a necessity. I loved the room, bed was very comfortable, and the deck overlooking the Rio Tomabamba was my favorite place in the City.
Comment from Hotel Management
6 Aug 2022 by Selina, Hotel Management
Hello Mr. David sorry for the problems,i can promise you that we have been working with the municipality in order to change the discos around the hotel, i know its a problem i can offer you a discount if you may come other time. Sorry for the inconvenienve
by A verified traveler
Posted 11 Mar 2022
Lugar aconchegante e funcionários muito atenciosos. Uma pena não ter restaurante la.
Comment from Hotel Management
22 Mar 2022 by selina, Hotel Management
Muchas gracias por esa respuesta, estamos trabajando para tener la mejor terraza de la ciudad y sera un gusto tenerlos nuevamente
by A verified traveler
Posted 28 Oct 2021
Excelente ubicación y servicios incluidos
Comment from Hotel Management
10 Nov 2021 by selina, Hotel Management
Gracias Jorge para nosotros su felicidad es lo mas imortante.
by A verified traveler
Posted 17 Feb 2021
by A verified traveler
Posted 30 Sep 2020
Excelente servicio y el hotel es realmente espectacular
