Ratings based on 4 Verified Reviews

2.5 out of 5
3.3 Room cleanliness
3.3 Service & staff
2.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jan 2024 on Hotels
4 out of 5
by A verified traveler from Minnesota

Posted 13 Mar 2020
I liked the overall facility. I like that they have a gate they lock at night. room clean and had air conditioning. Pools were clean. None of the water slides were on. that is one of the main reasons for a non 5 star review. The cheaper rooms are not the one in the main picture either. That is fine cause it was the cheaper room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2019 on Hotels
1 out of 5
by A verified traveler

Ants and Bugs are Everywhere....

Posted 3 Jul 2019 on Hotels
We were greeted by bugs in the room. Booking the room was easy since they don’t have any guest during our stay there. The room and the bedding are very basic....but bed and the bedding looks dirty....with bugs and stains on the linens. Kids were not able to sleep well because of crawling and flying bugs everywhere. What makes it worse is that the toilet bowl was clogged up. We have to wait for the morning to ask the caretaker to clean and fix the problem. We left the resort early and did not return the next night even if we have already paid for our 2 nights booking. The worst stay so far from the hotels I have booked from Hotels.com. The hotel room and stay is not worth the price! I will never book or recommend this hotel to anyone. Ants and bugs are everywhere!